Use your English / language skills as a bilingual to find work in Japan in a variety of in demand fields such as IT, Marketing and Hospitality.Expand your horizons and learn new skills and culture whilst gaining invaluable experience.
At Daijob.com, we have a wealth of information for jobs in Japan and how you can make the most of your skills and experience.
For those with bilingual skills looking for work in Japan, please refer to the below list of jobs, or refine your search further.
Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!
Purpose:
As a Customer Success Specialist, your goal is to make our customer happy and productive, to work collaboratively with sales, product, engineering, to set a high standard for how we serve our customers, and to always communicate with empathy and respect.
Job Scope:
Effectively resolve customer inquiries in a considerate and timely manner via chat, email and phone
Compose thoughtful, personalized responses for a variety of customer request
Triage incoming requests and spot trends in customer issues to flag for the rest of the t ...
• Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time.
• Identify issues, carry out (RCA) Root Cause Analysis, troubleshoot and translate Customer needs and requests into work required (service identification).
• Focus on resolving customer issues, not closing cases; Solve the right problem for the requestor by looking beyond the stated requested to the true needs, distinguishing between relevant & irrelevant information; adhere to business and compliance rules and pro ...
Position Summary:
The Reservation and Ticketing team are responsible for ensuring support, relating to client, travel agents and passenger’s inquiries. The team roughly handles 90% inbound inquiries and 10% back office work.
Job Description:
• Responsibilities are conducted via phone, email and chat.
• Answer incoming calls including email and chat in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Build sustainable relationships and engage customers ...
As a teammate you will:
- We provide an experience that satisfies our customers.
- Meet and exceed client-required KPIs (Key Performance Indicators).
- Understand company policies and maintain confidentiality.
- Provide feedback to management on issues and areas for improvement.
- Participate in training to improve job performance.
Position Summary:
The Reservation and Ticketing team are responsible for ensuring support, relating to client, travel agents and passenger’s inquiries. The team roughly handles 90% inbound inquiries and 10% back office work. Responsibilities are conducted via phone, email and chat.
Duties and Responsibities:
Answer incoming calls including email and chat in a timely manner
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Build sustainable relationships and engage custom ...
B2B Sales: You have a great personality and are skilled in Outbound Sales & eloquent in English/Native Language to establish consultative relationship with Advertisers, so that they are receptive to your recommendations.
DUTIES AND RESPONSIBILITIES:
• Contacting new and existing customers via telephone and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal
• Manage a portfolio of SMB clients with responsibility for growing revenue
• Acquiring new advertisers ...
• Answer incoming calls including email and chat in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Build sustainable relationships and engage customers by taking the extra mile
• Keep the customer’s privacy and protect customer information
• Meet personal/team qualitative and quantitative targets
• Handle simple to difficult inquiries in a given span of time
• Manage different types of callers in a given span of time
• Achieve the given metrics ...
• Provide accurate and timely responses for inquiries coming through email and live chat support channels.
• Filter content from the client's website.
• Perform data and research functions.
• Provide support through known basic troubleshooting techniques.
• Manage and resolve customer complaints.
• Identify and escalate priority issues.
• Route calls to the appropriate resource, when necessary and also document all information on customer interaction according to standard operating procedures.
• Always strive for Good Customer Sati ...
• Reviewing Online Videos/Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material
• Reviewing/updating contents on a popular social media platform
• Audit of content received and sharing for Social Media Upload Generic
• Proficiency in Native Language (Read/Speak)
• Good command over verbal & written English language
• Prior work experience in a LPO/Regulatory work, Social Media platforms is a plus
• Awareness of current affairs and events in the respect ...