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Updated 2025-04-22
Activated 2025-04-22

Make a Real Impact-Join Our Global Emergency Response Team!

This posting is managed by: Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Company Name Company is not publicly visible
Job Type
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Customer Service - Customer Support
Industry Insurance
Location Asia Japan Tokyo

Job Description Are you ready to be the lifeline for travelers facing unexpected challenges abroad? As an Alarm Center Executive, you'll be at the heart of a dynamic team, providing critical assistance to individuals caught in emergencies-whether it's an accident, illness, natural disaster, or security crisis.


Description

🔹 Medical Assistance Coordination

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Organize medical appointments for travelers, ensuring they receive the right care at the right time.
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Arrange hospital admissions and communicate clear, step-by-step guidance to patients.
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Support medical evacuations and repatriations, coordinating with global partners.

🔹 Emergency & Security Response

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Provide immediate assistance for high-risk situations, including natural disasters, terrorist incidents, and personal security threats.
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Facilitate safe evacuations and ensure clients receive the latest security updates.

🔹 Foreign Visitor Support

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Assist international travelers navigating Japan's healthcare system.
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Communicate clearly with medical providers and ensure seamless case handling.

🔹 Motor & Logistics Assistance

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Arrange emergency vehicle dispatch, theft reporting, and other urgent travel-related services.


Profile

✔️ Strong Communication & Empathy - You can provide clear, concise guidance while offering reassurance in stressful situations.
✔️ Quick Thinking & Problem Solving - You're able to assess emergencies and take decisive action.
✔️ Attention to Detail - Accuracy is key when managing urgent medical and security cases.
✔️ Time Management & Adaptability - You thrive in a fast-paced environment and can handle multiple cases at once.
✔️ Collaboration & Initiative - You proactively seek solutions and escalate cases appropriately when needed.


Job Offer

🌏 Global Reach: Work with an international network of experts.
⏳ Fast-Paced & Rewarding: Every day brings new challenges and opportunities to make a difference.
🚀 Career Growth: Be part of a company that values innovation and continuous learning.
💡 Mission-Driven Work: Play a vital role in ensuring the safety and well-being of travelers worldwide.

If you're passionate about helping people and thrive in high-energy environments, we'd love to hear from you! 🌟
Company Info For over half a century, this global leader in assistance services has been dedicated to providing support and protection to individuals and businesses worldwide. Operating in more than 200 countries and territories, the company specializes in travel, medical, roadside, and personal assistance, ensuring that people receive immediate and reliable help during emergencies.

With a vast network of professionals, including medical experts, security specialists, and crisis response teams, the company delivers 24/7 support to travelers, expatriates, and corporate clients. Whether it's coordinating medical evacuations, assisting with vehicle breakdowns, or providing security updates during crises, their mission is to offer peace of mind and practical solutions whenever and wherever needed.

Backed by decades of expertise, cutting-edge technology, and a commitment to innovation, the company continues to set the standard for trustworthy, responsive, and compassionate assistance services on a global scale.
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Native Level
Salary JPY - Japanese Yen JPY 3500K - JPY 4500K   
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