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Updated 2025-04-04
Activated 2025-04-04

CRM Analyst - Luxury Brand

This posting is managed by: Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Company Name Company is not publicly visible
Job Type
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Planning/Marketing/PR - Planning/Marketing
Industry Fashion/Apparel/Accessory
Location Asia Japan Tokyo

Job Description The Client Analyst will support the Client Engagement team and other functions under the guidance of the Client Engagement Senior Manager.


Description

* Manage ad-hoc analysis requests and develop weekly/monthly reports in order to increase client knowledge at the office and boutiques.
* Analyze databases and translating data insights into predictive purchase behaviour.
* Measure performance results/progress on CRM, Client Experience and Clientelling programs.
* Provide Clienteling-related KPIs to boutiques and use data driven insights for better client targeting selection in all CRM/Client Experience/Clientelling activities.
* Manage client database to improve data accuracy and quality.


Profile

* Have analytical skills and logical thinking skills to analyze client, sales, and marketing data.
* Experience in luxury or retail is ideal.
* Passion in luxury retail.
* Skills in BI tools and Excel.
* NATIVE level Japanese and Business level English.


Job Offer

* Hybrid work available.
* Flextime available.
* Chance for career growth within larger parent group.
* Opportunity to use English.


To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Matthew Li.
Company Info Our client is a major name in jewelry, renowned for their legacy within the industry. They are beloved for not only their quality, but their beautiful and unique designs.
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Native Level
Salary JPY - Japanese Yen JPY 5000K - JPY 7000K   
Other Salary
Description
10% bonus
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