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Updated 2025-03-15
Activated 2025-03-15

Helpdesk Support

This posting is managed by: Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Company Name Company is not publicly visible
Job Type
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
IT (Other) - IT Help Desk
Industry Luxury Goods
Location Asia Japan Tokyo

Job Description Our client is looking for a bilingual support engineer to handle IT requests and resolve issues encountered in users' daily IT use, including (but not limited to) PCs, peripherals, networks, and mobile devices.


Description

* Organise purchases, installation, upgrade, and replacement of corporate computers, peripherals, mobile devices, software licenses, and network equipment as needed, in line with corporate standards and approved budgets.
* Manage lifecycle of IT assets (hardware and software, from acquisition to disposal).
* Coordinate with vendors and Technologies teams;
* Periodically review and propose necessary training plans, based on the latest corporate standards and IT support needs.
* Develop and maintain IT support documentation and knowledge base.


Profile

* Advanced knowledge of PC hardware and peripherals
* Advanced knowledge of desktop and server operating systems - Windows family and Apple family
* Advanced knowledge of common software applications such as MS Office, Outlook, antivirus, etc.
* Knowledge of mobile devices and services
* Knowledge of Active Directory administration
* Team-/customer-oriented attitude and working style
* Ability to work independently and under minimum supervision
* Ability to work under pressure and to meet tight deadlines
* Excellent analytical and problem-solving skill


Job Offer

- A dynamic, energetic working environment with good work/life balance
- Open culture and job rotation available to enable internal career development


応募は、以下の応募ボタンからお願いします。詳細につきましては、Yiying Songにお問い合わせください+813 6832 8643。
Company Info This company is a multinational corporation that specialise in luxury goods such as bag, clothing, accessories, and jewellery. It owns several prestigious brands and has a reputation for creating innovative and stylish products that cater to the high-end market.
English Level Daily Conversation Level (TOEIC 475-730)
Japanese Level Business Level(JLPT Level 2 or N2)
Salary JPY - Japanese Yen JPY 5000K - JPY 6500K   
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