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Activated 2025-03-08
Technical IT Support | Full Remote | Work with Global Teams
| This posting is managed by: | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
|---|---|
| Company Name | Company is not publicly visible |
| Job Type |
 IT (Hardware/Network) - Network Monitoring IT (Other) - Customer Support Engineer |
| Industry | IT - Other |
| Location |
Asia
Japan
Tokyo
|
| Job Description |
Join a leading cybersecurity company as a Bilingual IT Support ensuring smooth network operations and product updates while collaborating with international teams. This role offers the possibility of full remote work and the opportunity to use both Japanese and English in a cutting-edge security environment. Description * Communicate with the NOC team (mainly in Japanese, some English). * Support product updates, fixes, and manual corrections. * Review network and operation manuals (Japanese documentation). * Update internal technical documents and training materials. * Edit and execute existing Python scripts. Profile * Business-level Japanese (English reading/writing preferred). * Experience with Linux/Windows installation & troubleshooting. * Basic networking knowledge & understanding of security concepts. * Experience with SaaS product configuration & updates. * Skilled in technical documentation using Excel, Word, and PowerPoint. Job Offer * Full remote work possible (occasional office visits may be required) * Competitive salary and benefits To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Hinata Todoroki at +81368328920. |
| Company Info | A well-established technology company with a strong presence in Japan, providing advanced security solutions and technical services. The company collaborates with international teams to enhance its product offerings and maintain high security standards. |
| English Level | Business Conversation Level (TOEIC 735-860) |
| Japanese Level | Business Level(JLPT Level 2 or N2) |
| Salary | JPY - Japanese Yen JPY 6000K - JPY 7000K |
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Recruiter
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
