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Activated 2024-07-26
[English] Customer service content improvement and development at a flea market app service company / Start immediately / Tokyo or Fukuoka / 5 or 8 hours
| This posting is managed by: | Fellowship co.,ltd. |
|---|---|
| Company Name | Company is not publicly visible |
| Job Type |
 |
| Location |
Asia
Japan
Tokyo
Minato
|
| Job Description |
・Development of customer service content in conjunction with new product/service releases ・Revision of customer service content in conjunction with changes to service operations ・Improvement of content based on requests from other departments and divisions, and analytical data on accessibility and content quality ・Establishment and improvement of systems for content management and operation and team work operations Development, revision, and proofreading of customer service content in multiple languages |
| Company Info |
Passive smoking prevention measures: No smoking indoors |
| Working Hours |
Candidates who are able to work any of the following: ・10:00~16:00 (1 hour break, 5 hours of work) ・10:00~19:00 (1 hour break, 8 hours of work) |
| Job Requirements |
[Qualifications] ・English ・Japanese ・Content creation and editing (web or non-web) [Experience and skills that can be utilized] ・Practical experience using HTML and CSS ・Knowledge of UI/UX, service design, graphic design ・Practical experience in training design and development ・Knowledge and experience in data analysis, business improvement, and process improvement ・Practical experience as a trainer/instructor ・Experience using or practical experience with video editing software (Adobe Premiere Pro, iMovie) ・Leading projects involving multiple teams ・Knowledge and practical experience related to customer service |
| English Level | Business Conversation Level (TOEIC 735-860) |
| Japanese Level | Business Level(JLPT Level 2 or N2) |
| Salary | JPY - Japanese Yen JPY 2500K - JPY 3500K |
| Other Salary Description |
Social Insurance Commuting/ Transportation Allowance |
| Holidays |
Paid Holidays Five-Day Workweek |
| Job Contract Period |
Temporary employees |
| Nearest Station |
Directly connected to Roppongi Station or Hakata Station |
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