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This posting is managed by: | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
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Company Name | Company is not publicly visible |
Job Type |
Customer Service - Customer Support
|
Industry | Tourism/Hotels, Lodging/Restaurant, Food Services |
Location |
Asia
Japan
Tokyo
|
Job Description |
Join our team as a Passenger Ticket Agent, where you will play a pivotal role in managing inquiries from Japanese clients via email and phone calls, primarily within the B2B sector. While focusing on Japanese clients, you'll also have the exciting opportunity to engage with foreign clients, emphasizing the importance of English communication skills. Description * Manage inquiries from Japanese clients via email and phone calls, primarily within the B2B sector. * Engage with foreign clients, showcasing proficiency in English communication. * Utilize knowledge of GDS (Amadeus/Sabre) to facilitate efficient ticketing processes. * Work collaboratively within a dynamic team to ensure smooth operations. * Provide excellent customer service and address client needs effectively. Profile * Strong communication skills in both Japanese and English. * Willingness to learn and adapt in a fast-paced environment. * Any experience in face-to-face customer service is a plus * Knowledge of GDS (Amadeus/Sabre) is a plus. * Ability to work independently and as part of a team. Job Offer * Global Exposure: Be part of a renowned global travel company with exposure to diverse cultures and destinations. * Career Growth: Opportunities for professional development and advancement within the company. * Collaborative Environment: Work with a passionate team dedicated to delivering exceptional travel experiences. To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Michelle Rosette on +813 6832 8698. |
Company Info | Global Travel Company expanding in Japan |
English Level | Fluent (TOEIC 865-) |
Japanese Level | Native Level |
Salary | JPY - Japanese Yen JPY 4500K - JPY 5500K |
Recruiter
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社