更新日 2024-05-02
掲載開始日 2024-05-02

Reservation Supervisor for a Global Luxury Hotel Chain

人材紹介
マネージャーレベル

この求人の取扱い会社	マイケル・ペイジ・インターナショナル・ジャパン株式会社/Michael Page International Japan K.K.
企業名	会社名非公開
職種	カスタマーサービス - カスタマーサービス/カスタマーサポート
業種	旅行・ホテル・レジャー・外食
勤務地	アジア日本東京都
仕事内容	* Be a part of a prestigious luxury hotel chain renowned for its unparalleled service. * Opportunity for career growth and development within a dynamic and international work environment. * Competitive salary with bonuses and benefits package. Description Responsibilities: * Conduct quality checks on all reservations, ensuring accuracy and completeness. * Handle inquiries regarding lodging reservations via various channels such as email, telephone, and fax, catering to both domestic and international clientele. * Manage corporate contracts, including rate confirmation, reservation creation, and email correspondence. * Create, modify, and update reservations from various sources including travel agencies and individual guests. * Coordinate accommodation for domestic and international group reservations, including those involving banquets, incentive tours, and group tours. * Collaborate with sales and other departments to facilitate reservation processes, from creation to inventory adjustment and guest arrival. Profile Requirements: * Minimum of 1 year of hospitality experience in a similar role. * Minimum of 1 year of people management experience. * Native-level proficiency in Japanese and fluent in English, both written and spoken. Job Offer Job Type: Permanent, Full-time Probation: 3 months Work Hours: 8:45 AM - 5:45 PM Base Salary Range: Up to 5.4M JPY Base Bonuses: Twice a year (Summer/Winter) Overtime: Approximately 10-20 hours Interview Process: Two interviews To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Michelle Rosette on +813 6832 8698.
企業について（社風など）	Well-known luxury hotel chain
英語能力	流暢 (TOEIC 865点以上)
日本語能力	ネイティヴレベル
年収	日本・円 400万円〜 450万円