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This posting is managed by: | Fidel Consulting KK |
---|---|
Company Name | Company is not publicly visible |
Job Type |
IT (PC, Web, Unix) - Database SE
IT (Mainframe) - Application SE Finance/Accounting - Analysis & Planning |
Location |
Asia
Japan
Tokyo
|
Job Description |
Execute hands-on application support, monitoring, and providing technical or non-technical support to customers. Engage in the overall AMS resolution cycle. Ensuring ticket SLA and KPI. Collaborate with cross-functional teams to understand the issue and resolve issues. Participate and contribute to creating various matrices and reports. Providing mentorship and guidance to the team. |
Company Info |
This company has been certified as the “best employer” in 2020 by the “Top Employers Institute” which recognizes outstanding employers. A global leader in consulting, technology, outsourcing, and next-generation services. With approximately 180,000 employees worldwide, the company helps clients in more than 50 countries stay ahead of the competition. Through the co-creation of innovative solutions, they help companies transform and thrive in an ever-changing world. [Measures against passive smoking] No smoking indoors allowed Designated smoking area |
Job Requirements |
3+ Years of Experience required Proficient in technologies (C#, JUPITER/CERES, Batch programs (DOS)) and associated tools. Proficient in issue analysis and RCA Strong problem-solving skills and the ability to work independently or in a team setting. Excellent communication and client interaction skills. Fluent in Japanese and English language (Must have) Experience with the whole AMS lifecycle. Able to estimate and analyze tasks. Able to articulate issues and solutions to both technical and non-technical audiences. Japanese Language: Japanese Should be fluent in Level JLPT N1 and English should be fluent |
English Level | Business Conversation Level (TOEIC 735-860) |
Japanese Level | Fluent(JLPT Level 1 or N1) |
Salary | JPY - Japanese Yen JPY 5000K - JPY 7000K |