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Updated 2024-04-09
Activated 2024-03-21

Service Transition Manager Tokyo Job

  • Recruiter
  • Executive Level
  • Women Welcome
  • Reduced Work-Hours
  • Five Days Workweek
  • English Language Skills
  • Foreign Affiliated Company
  • Publicly Listed Company
  • Urgent Hiring
  • Global Company
  • Experience Welcome
This posting is managed by: Fidel Consulting KK
Company Name Company is not publicly visible
Job Type
Fidel Consulting KK
IT (PC, Web, Unix) - Business Application SE
IT (PC, Web, Unix) - Web Application SE
IT (PC, Web, Unix) - Project Manager
Location Asia Japan Tokyo

Job Description Service Transition Planning:

Develop and implement comprehensive service transition plans for new or modified services.
Collaborate with project managers, development teams, and other stakeholders to ensure alignment with project timelines and goals.
Define and document transition milestones, dependencies, and success criteria.
Change Management:

Work closely with the Change Management team to assess and authorize changes to the production environment.
Ensure that changes are properly documented, tested, and approved before being deployed into the live environment.
Mitigate risks associated with changes and communicate effectively with stakeholders.
Release and Deployment Management:

Oversee the release and deployment processes, ensuring that new services or changes are deployed efficiently and without negative impact on existing services.
Coordinate with release managers and deployment teams to schedule and execute deployments.
Knowledge Management:

Develop and maintain a knowledge base for service transition processes, documentation, and best practices.
Provide training and support to other IT teams on service transition procedures.
Quality Assurance:

Implement and monitor quality assurance processes for service transition activities.
Conduct post-implementation reviews to evaluate the success of transitions and identify areas for improvement.
Company Info One of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. 
Their unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. 
Headquartered in the U.S., this company is one of the Fortune 500 companies and is consistently listed among the most admired companies in the world.

 [Passive smoking measures]
Indoor smoking
Designated smoking area
Job
Requirements		 Minimum of 12 to 15 years of experience in IT service management.
Demonstrated success in managing service transition projects.
Bachelor's degree in Information Technology, Computer Science, or a related field.
ITIL certification is highly desirable.
Proven experience in IT service transition management.
Strong understanding of ITSM principles and practices.
Excellent communication and interpersonal skills.
Project management skills and experience.
Analytical and problem-solving abilities.
Knowledge of relevant tools and technologies related to service transition.
Japanese language: Business level japanese and english required
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Business Level(JLPT Level 2 or N2)
Salary JPY - Japanese Yen JPY 9000K - JPY 11000K   
Holidays Insurances
Commuting allowance
Business trip allowance
Sports facilities and recreation facilities
Educational training / Overseas training system (OJT)
Group life insurance
Casual clothes allowed (office casual)
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Service Transition Manager Tokyo Job

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