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This posting is managed by: | Fidel Consulting KK |
---|---|
Company Name | Company is not publicly visible |
Job Type |
IT (PC, Web, Unix) - Database SE
IT (PC, Web, Unix) - Web Application SE IT (PC, Web, Unix) - Tech Lead/Lead Engineer |
Location |
Asia
Japan
Tokyo
|
Job Description |
Excellent customer-facing skills Excellent written and oral communication skills in at least two languages: English/Japanese/Chinese/Korean Strong attention to detail and exceptional analytical and problem-solving skills Excellent presentation skills Excellent leadership and motivational skills to lead the team to high performance |
Company Info |
This company has been certified as the “best employer” in 2020 by the “Top Employers Institute” which recognizes outstanding employers. A global leader in consulting, technology, outsourcing, and next-generation services. With approximately 180,000 employees worldwide, the company helps clients in more than 50 countries stay ahead of the competition. Through the co-creation of innovative solutions, they help companies transform and thrive in an ever-changing world. [Measures against passive smoking] No smoking indoors allowed Designated smoking area |
Job Requirements |
At least 8 years of experience in the IT industry as a support engineer with a degree in IT, computer science, and related fields. Knowledge of application development and deployment to GCP or related cloud platforms Experience in developing and supporting user interface (UI) rich web applications and web service applications using front-end/user interface (UI) technologies such as object-oriented JavaScript and related frameworks, typescript, HTML5, and CSS frameworks Experience with standard web servers and related frameworks More than 4 years of experience developing and supporting REST FULL Web APIs using Java and Python core frameworks Manage responsive relationships with Google and build a productive, retention-worthy team culture Reporting weekly according to KPI performance code calls, owning and preparing content for WBR/MBR/QBR, presenting reports, and meeting all agent schedules Create, implement, and follow up on individual, team, and site-wide action plans, and communicate their efforts and results to Google Identify and implement initiatives to improve customer satisfaction, improve deal quality, increase efficiency, and increase team productivity, share those efforts and results with Google to manage the performance and career development of your technical support team Manage and monitor team member performance and calibration Frequent one-on-one meetings with team members to ask for feedback on process inefficiencies and issues related to the team Japanese Language: Japanese Native level and Business level English |
English Level | Business Conversation Level (TOEIC 735-860) |
Japanese Level | Native Level |
Salary | JPY - Japanese Yen JPY 10000K - JPY 15000K |