About the role
As a Bilingual Customer Service Specialist, you’ll be an integral member of an exciting, hyper growth company as we continue to expand our service globally. If you enjoy working in a start-up culture, where ambiguity inspires your creativity, StockX may be the place for you!
What you'll do
•Handling all customer servicing needs and support for our customers
•Take ownership of individual customer queries from start to finish, liaising with internal stakeholders to ensure positive outcomes for our customers
•Help manage the ...
Do you like working in a mission-critical role where you will solve complex customer issues each day? Our Cloud Support team works around the clock to identify and resolve our customers’ problems on the first try. If you’re up for a challenge, this role might be for you.
What this role is:
You will be a member of our cloud support team supporting Genesys Cloud customers. Our customers contact us by phone, chat, email, or video, and you’ll identify the issue and find the solution to the problem. You won’t be in this alone. We are a team that ...
The Sales Development Representative identifies and qualifies new sales opportunities through using a blend of inbound and outbound prospecting sales tactics. This is to support our effort in creating cross-functional alignment with Sales to develop a consistent, predictable, and scalable pipeline for revenue growth across all Mid-Market, Commercial and Enterprise organizations.
The role is dedicated to lead management and nurturing leads in order to support Marketing and Sales objectives.
There are three core elements of the role:
• Prospects, ...
After-sales services are becoming even more important for world leading manufacturers and our solutions help companies deliver exceptional after-market services.
We are currently looking for ambitious individuals who would like to join our Japan Customer Success team and take on new challenges as Customer Services Leader and Service manager for the Japanese Customer Service Organization. The job also includes being able to solve technical cases that are reported in to the support organization together with the support team. Knowledge about our produc ...
Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities.
* You will deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone and email).
* Professionally handle high volume of inquiries from clients and customers.
* You will be accountable for meeting individual (KPIs) and team goals.
* Understand and deliver business strategies and improve ...