Customer Service ・ Jobs in Japan search results

Amazon出品事業者のアカウント健全性をサポートする、日本チームのアカウント健全性サポートスペシャリスト(日本語・英語)を募集します。

【6/1（土）オンライン開催！1day選考会】
会社説明＆面接：10:00~16:00予定
会社説明会時間：10:00~10:30(30分)予定
★全てオンラインでの実施となりますので、ご自宅から気軽に参加が可能で、かつ、同日に面接を受けていただけます！
※参加条件：事前にオンライアセスメン ...

①Access control
As an image, it is a job similar to baggage inspection at the airport security checkpoint. Those entering and exiting the server room of the data center will have their belongings inspected using a metal detector. There are several areas where items are inspected, and the area in charge is changed every 30 minutes. Since there is a polite manual, even inexperienced people can start with confidence ♪

② English support
As this is a foreign-affiliated data center, we have contracts with overseas customers. When an incident occurs, ...

HCL Tech is a global ICT services company. We are currently hiring multiple operations support agents and technical consultants to join our existing operations team!

As the person in charge of client projects in Japan, you will be working mainly with the domestic team to provide user support and handle inquiries.

If you are looking to build a career in the ICT services industry or are looking to step up, why not join our team and show your skills? We look forward to your application! The environment will mainly be Japanese-speaking. Business-level ...

日本アムウェイはヘルス＆ウェルネスを牽引するグローバルカンパニーです。本社はアメリカのミシガン州にあり、売上世界 No.1のダイレクトセリング企業として、コミュニティ・ビジネスの機会を提供しています。

創業70周年に向けた、次世代を担う新卒の方を募集しております。

◆魅力ポイント◆
・所定労働時間7時間
・スーパーフレックス制度（5:00～22:00）
・ハイブリッド勤務（週2日出社／3日テレワ ...

\Attractive Points/
◆It has a history of over 220 years! American Headquarters Global Company
◆You can make good use of your English as you are a combination of both foreign and Japanese backgrounds.
◆Work 3 days a week. Able to work while balancing family life
◆Job where experience in sales, supply chain, and trade affairs can be utilized


[Introduction]
DuPont, with a history of over 200 years and world-class technological development capabilities, is expanding its business worldwide.

As the core of the Asia-Pacific region, Du ...

As an Aman Kyoto hotel front desk staff, why don't you join us in providing warm hospitality unique to Aman Kyoto to guests from Japan and overseas?

[Recruitment position]
■ Front desk assistant manager
You will be in charge of all front desk operations as a person in charge of the time zone including nighttime.
・Support front team management
・Support financial management to achieve budget
・Understand and solve problems
・Providing heartfelt hospitality and ensuring quality
・Building relationships with customers
・Securing employee ...

2019年11月1日（金）、日本で3つ目のアマンが開業いたしました。
アマン京都のホテルスタッフとして海外や国内からいらっしゃるお客様（8割が海外からのお客さま）に、アマン京都ならではの心温まるおもてなしを一緒に提供しませんか。

■ゲストサービス
　ホテルを利用される全てのお客様のお出迎えとお見送り 、タクシー手配、ご案内、お荷物の運搬などお客様のご要望にお応えします
■フロント
　チ ...

Would you like to join us as a reservation staff member at Aman Kyoto and be a part of providing the unique and heartfelt hospitality that Aman Kyoto is known for? Our Reservation Associates are the first point of contact for our guests. They establish a connection with our guests even before their arrival at Aman Kyoto and assist them with various needs.

[Business content]
■Accommodation reservation
・Handling reservations from guests prior to their stay
・Handling calls to the Main Office Number
・Understand customer needs and convey a wide ...

The Kahala Hotel & Resort Yokohama, which has inherited the brand of The Kahala Hotel & Resort Hawaii, has opened in September 2020.

Would you like to work with us to provide high-quality services to our customers and deliver "impression" and "happiness"?

【Job Description】
・Overall hotel reservations
・Telephone reception, email and reservation creation from the system
・Responding to inquiries
・Guidance of hotel information
・Other related business

[Attractive point]
・You can hone your customer service skills at a first-clas ...

Our company operates a multilingual information platform focused on Japanese driver's license training camps, committed to providing essential information to our customers.
Join our dynamic team if you are fluent in Chinese and Japanese, and eager to assist customers interested in acquiring a Japanese driver's license.

■ Job Description:
We're looking for a fluent Chinese speaker with exceptional communication skills.

You will be entrusted with:
1. Training Camp Reception:
- Respond to inquiries through WeChat, LINE, and phone calls regarding ...

Roles and Responsibilities
• Conduct Transaction Quality Audits
• Provide Feedbacks and suggestions for improvement
• Publish Dashboards at defined intervals
• Drive Quality and process improvement initiatives
• Data Analysis – Strong Analytical skills with an ability to draw conclusions from data(Error Analysis and Root Cause
• Analysis for process deviations)
• Provide data inputs to internal stakeholders
• Flexibility and Availability for any ad-hoc business requirement
• Ensure Confidentiality, Availability and Integrity ...

Amazon出品事業者のアカウント健全性をサポートする、日本チームのアカウント健全性サポートスペシャリスト(中国語・日本語・英語)を募集します。

【6/1（土）オンライン開催！1day選考会】
会社説明＆面接：10:00~16:00予定
会社説明会時間：10:00~10:30(30分)予定
★全てオンラインでの実施となりますので、ご自宅から気軽に参加が可能で、かつ、同日に面接を受けていただけます！
※参加条件：事前にオンライア ...

[Business description]

Customer service team support (data entry, customer phone and email support),
General office management work, paperwork, support for foreign visitors, scheduling, meeting setting, etc.

【Job Description】

① Customer service team support
② Support for data entry of customer information, orders, quotations, etc. into the in-house system, and responds to phone calls and emails from customers who have viewed our website and corporate customers.
③ Support for chat support with customers
④ Meeting settings to facil ...

Due to business expansion, we are looking for a Customer Support Specialist. Entry level people are also welcome!
[Job details]
To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA | Able to work independently and efficiently to meet SLA | Able to comprehend the request of the customer and meet the quality standard

General requirement:

(1.) Attendance/Login Hours/Unscheduled Leave/SLA targets as per defined by the process

(2.) Improve skill level through self-development / nomi ...

【Job Description】
You will be responsible for responding to customer inquiries and providing appropriate solutions.

・Supporting users of the EC site
・Responding to inquiries about purchased products
・Responding to product shipping status
・Return handling
・Verifying payment information
*As this is for Japanese customers, support will be provided in Japanese.
*Each response takes about 10 minutes. We handle about 20-35 cases per day.

If you have basic PC skills such as typing, you are welcome to apply even if you have no experien ...

世界に20拠点を構えるグローバル企業「TEN」で、あなたらしくご活躍してみませんか？

TENは富裕層向けのコンシェルジュサービスを展開している会社です。日本法人ではクレジットカード会社の会員様や高級車のオーナー様に向けてサービスを提供しています。

グローバル企業の一員として、お客様のニーズにお応えするという「おもてなし」の精神をもってサービスに携わりたい方を募集しております。

【 ...

Your "customers" will be mostly doctors/dentists, dental assistants or dental office staff who may have inquiries regarding the features of the product, if they need support on how to utilize it, order inquiries and just general information. You will receive all the adequate training and onboarding needed in order to be successful in this role.


Description

Some of your responsibilities include:



・Being part of projects or initiatives designed to improve customer satisfaction and business performance along with CS Supervisor
・Connect ...

The Customer Service Executive (CSE) plays an important role in ensuring the 24-hour delivery of the whole range of medical assistance services to the members. The CSE is the first point of contact for the customers, service providers and colleagues from the other company assistance centers worldwide.


Description

1 Organise medical evacuation/repatriation (or repatriation of mortal remains) by coordinating the activity and services of all service providers, correspondents and staff of other assistance centers.
2 Stimulate team work with all dep ...

世界的に有名なヘッドフォン・イヤホンを提供している企業で、エンドユーザーのテクニカルサポートを行っていただきます。お客様の声を直接聞き取り、フィードバックを元に企業の成長に直結できる非常にやりがいのあるポジションです。


職務内容

* B2Cのテクニカルサポート／お問い合わせ対応（メール90%、電話10%）
* 外注センターのエスカレーション対応
* 修理会社との連携
* CS（受発注担当）のサ ...

In this role you will be performing administrative work (Order to Cash) and responding to inquiries from customers, and other related parties.
You will also work closely and effectively with clients/customers to improve their processes and systems to improve customer experience.
Your goal is to contribute to improving customer experience and maximizing business results.


Description

Order acceptance using the system
management
General work and related work
・
Inventory management and return handling
・
phone, email,
Customer support via ...