Jobs in Japan search results

EIRE Systems is looking for a talented IT Infrastructure Engineer to support our prestigious Japanese multinational professional services enterprise client. If you're passionate about delivering top-notch IT services and enjoy contributing to impactful IT projects, this role is perfect for you!

Role and Responsibilities:

●　Deploying and administering IT systems, including computing servers, network equipment, voice and video hardware, and mobile devices.
●　Proposing, designing, and implementing IT solutions that align with business needs a ...

既存顧客の保守運用・改善開発プロセスを構築・適応し、顧客の新たな企業への展開を推進頂くことをお任せします。

【業務詳細】
■既存顧客の保守運用・改善開発プロセスの見直し推進
■弊社SI事業における「継続的サービス改善フレームワーク」の確立
■複数顧客への保守運用領域の統合計画立案と実行等を予定しております。
ここに記載がない業務においても、自ら考え企画することも可能です。 ...

As a Service Delivery Manager, you will be responsible for:

Account Management: Oversee client accounts, ensuring their satisfaction and addressing their needs.
Contract Management: Handle the contracts of our clients, ensuring they are up-to-date and accurately reflect the agreed-upon services.
Stakeholder Coordination: Collaborate effectively with both external and internal stakeholders.
Work closely with our Incident Managers to handle any incidents that may occur.
Coordinate with our Engineering team to handle requests from clients.
Deliverin ...

自社サービスのプロジェクトマネジメント、業務をより効率するための自動化、お客様向けにより良い新たなサービス企画や既存サービス内容拡充、AWSリセール事業におけるサービスの企画/開発/運用をお任せします。

AWSサービス全般：◆CloudWatch　◆IAM　◆Lambda等
監視ツール　　 ：◆New Relic 　◆Datadog

上下関係なく意見が言い合え、チーム内や他部署の連携で問題解決できる
チームで新しいアイデアやアプロー ...

以下の業務領域における、自動化・運用などの設計(初期は2?3の業務領域を想定)
■業務領域における運用評価と改善　■関係部署との調整

【業務領域】
■PC管理業務
■ユーザーIDの運用管理業務
■お問い合わせやリクエストの対応とサポート ...

現在当社が募集している全ポジションの中で、ご経験・ご志向に最も適したポジションを弊社から選定・ご提案し、選考意思をお伺いします。
その後、決定した求人付の通常選考プロセスにて選考させて頂きます。

【主な業務内容】
クライアントの課題に対する解決策の提案から要件定義業務のサポートを始め、具体的なソリューション導入支援、その後の保守・運用までをカバーします。
グローバルネットワー ...

【案件概要】■顧客企業のITガバナンスに関する現状分析支援
■ITサービスマネージメント(ITSM)業務、ITガバナンス体制へのアセスメントを行い、課題抽出、推奨改善といったレポート作成

■これら支援計画の提案と実行におけるBA、PM
【部門ミッション】
◇当社の新規領域開拓
◇エマージングマーケットでの価値創出
◇戦略的アライアンスによる企業の垣根を超えたサービス提供
◇上記取り組みを強力に推進す ...

情報セキュリティ教育の企画・実行支援プロジェクトに従事していただきます。
クライアントの従業員様向け情報セキュリティ教育・不審メール対応訓練の実行にあたり、SaaS教育ツールの運用全般をお任せします。

【具体的には】
■情報セキュリティ教育・不審メール対応訓練の設定、結果レポート抽出・加工 ■アカウント管理(ユーザーデーターの更新、特権アカウントの権限改廃・棚卸) ■リリース情報管理( ...

Understand all aspects of Veeva CRM configuration and technical/functional capabilities, including all changes and potential system implications related to ongoing releases.
Should be able to conduct requirement-gathering sessions, articulating Veeva CRM features to business users, and drive/participate in prototyping solutions and guiding the team.
Participate in Technical design, development, implementation of technology and creative business solutions
Responsible for the analysis, architecture, design, implementation and support.
You will be respo ...

Microsoftテクノロジーを活用したエンタープライズ向けソリューション導入PJTのデリバリーリード(プロジェクトマネージャー)をご担当いただきます。 コンサルタント/マネージャー/ダイレクター、幅広くキャリアレベルを募集しております。


職務内容

* 計画立案から要件定義、設計、開発、導入、導入後の運用サポートまでの一連のデリバリーを広い裁量をもってリードいただきます
* ソリューション導入に ...

The Windows Client Engineer will be responsible for the windows endpoint management tools and administration. The individual will join a team as a subject matter expert (SME) designing and supporting our Windows Build and Packaging processes. We are looking for an individual who has a proven track record designing and deploying secure Microsoft Windows PC and Server Operating Systems and applications in a large enterprise. The position will require an individual experienced in system design and integration; best-practice security configuration; PC and s ...

Role and Responsibilities:

• Provide primary advanced technical support and leaderships for IT system and end users.
• Manage Daily activities of team and remote IT service desk resources, including but not limited to priority setting, task assignments, coordination, and reportingof the staff.
• Manage activities of Internal/external resources within the Service desk or Mobility.
• Support of new hire orientation activity.
• Work with business units to identify, prioritize, and resolve issues impacting business users and processes.
• ...

■ Skill Requirements
Operational manager of PC device operation and IT in general. (Leadership Experience)
- Understanding and experience of end-to-end services in various application processes and
PC steady operation management processes.
- Personnel management and lead of delivery members.
- Maintenance of operational quality (SLA/KPI management) and regular improvement activities.
- Vendor management
- Cost/Income and Expenditure Management
Experience in any of the following skills and qualifications are a plus.
・iPhone/Smartphone
・M36 ...

We are looking for an experienced L2 SD Team Leader who is fluent in both English and Japanese to join our team. The successful candidate will be responsible for leading a team of L2 support engineers to provide technical support to our customers.

Responsibilities:

1.Manage a team of L2 support engineers to ensure that technical issues are resolved in a timely and efficient manner.
2.Monitor team performance and provide coaching and feedback to team members.
3.Ensure that team members are following established processes and procedures.
4.Collabo ...

◎You will be responsible for one of the following tasks regarding the customer's [municipal government] infrastructure system.
・Operation management/operation control
Work assignment, progress management, operation flow adjustment, procedure manual creation, operational work quality control, problem management (system side, operational side), etc.
・System management/maintenance
Secondary failure response (final failure response), system changes, server replacement, hardware replacement, service capacity management, etc.
・Operation service ...

• Minimum 5 years’ experience in SAPM AMS (Support)
• At least 3 years of SD support
• Knowledge of ITIL processes (Incident Management, Problem Management, Service Request Management)
• Working knowledge of ITIL process
• JPLT2 Certification / Native Japanese
• Added Advantage
• Experience as an AMS Lead is an added advantage.
• The Technical Panel remains the same, I will join as an additional panel.
...

Respond promptly to application incidents, diagnose root causes, and implement resolutions to minimize downtime.
Enhance SAP Commerce Cloud storefronts using Java, Spring, Angular, REST API, and other technologies
Analyze bug reports, prioritize issues, and implement fixes.
Use Git for version control and collaboration.
Implement changes following change management processes.
Monitor performance metrics, identify bottlenecks, and optimize.
Escalate unresolved issues as needed.
Maintain comprehensive documentation and provide training to users and ...

Develop mobile applications for Android and iOS platforms using Java/Kotlin (Android) and Swift/Objective-C (iOS).
Utilize cross-platform frameworks like SwiftUI, Xcode, Flutter, and Jetpack Compose (bonus).
Integrate mobile apps with SAP Commerce Cloud services for seamless product catalog, pricing, and checkout processes.
Collaborate with designers to implement user interfaces adhering to platform-specific design guidelines.
Integrate mobile apps with backend services, APIs, and third-party libraries.
Optimize app performance, memory usage, and re ...

Lead the L2/L3 team for a specific tower to ensure that all the applications under that tower are supported adhering to SLAs
Interface with key application stakeholders to ensure that they are satisfied with the support, services and processes that are being followed
Ensure quality of services, customer satisfaction
Liaise with Service Assurance, application managers in review of processes, deviations.
User account management request, User incidents and queries
Focuses on proactive maintenance, root cause analysis and permanent fixes to improve appl ...

Incident, Problem management and reporting
Design & optimize the ITSM processes to ensure consistency across all IT.
Align to MetLife global process and tools (Service Now) where possible. Design and operations need to be continuously improved by cooperating/discussing with global service owner.
Take a “Command & Control” role to ensure incidents are well managed, communicated and ultimately resolved in a timely manner.
Ensure root causes analysis and remediation plans are tracked and implemented in a timely manner.
Although not a primary respon ...