- Customer payroll, social security and personal income tax related calculations.
- Collaborate with internal teams to ensure that client services and matters are managed and delivered in an accurate, prompt and professional manner.
- Increase customer satisfaction and build good customer relationships.
■■■■About the business■■■■
- As many of our clients are located in Japan, English proficiency at a daily conversational level is not a problem when joining us.
- If you have a high level ...
- Work closely with client for accurate and timely payroll, social benefit and individual income tax related calculation
- Coordinate closely with internal teams to ensure Client services and cases are monitored and delivered in and accurate, timely and professional manner.
- Maintain client relationship to improve client’s satisfaction
- Provide suggestions, counselling, and updates to Clients in areas of Labour Laws, local regulations, IIT policy, HR processes etc.
- Maintain client services procedure manuals and business ...
A customer sales consultant centered on asset management in custody.
We will listen to the customer's intentions regarding the assets entrusted to us, and cooperate with Money Plaza, which is jointly developed with the Group, to provide better options from a wide range of products.
In addition to our strengths as an online securities company, we will establish a sales structure that can propose a wide range of solutions to meet the needs of wealthy customers.
We will provide services according to the needs of customers of fin ...
-Monthly, quarterly and annual reporting for reporting clients
-Liaise with clients, tax accountants & auditors
-Provide technical accounting updates training teams’ staff on both an ad hoc and scheduled timetable.
-Take the lead and sign-off on the new client onboarding process.
-Establish and update procedures in relation to tax and accounting compliance services provided to clients.
-Ensure client work is completed within budgeted time and report out-of-scope client work undertaken.
Global customer success
* Urgent recruitment: Japanese and foreigners who can speak Japanese and English
This is a customer success position that supports the expansion of the Japanese market for foreign-affiliated companies that provide payment services used around the world.
We are looking for members who will expand the team together and challenge the world!
In 2022, the current 50-member team is expected to change to 100-member team.
■ Specific work
We mainly handle inquiries (Japanese / English email, telephone, live chat) from customers ...
You will be in charge of our foreign exchange trading business.
1. Responsible for developing foreign exchange transactions with customers in daily operations, such as presentation of exchange rates for customers, cover transactions, position management, etc.
2. Promote product design and system/transaction flow development for customer-to-customer transactions, as well as business expansion for customer-to-customer transactions.
3. Cooperate with the business development of the front department.
4. Conduct risk management during th ...
◇We are currently looking for a talented Client Success Manager to join a world leader in the global financial industry.
◇Be part of a major global financial organization that puts today's biggest eCommerce security challenges at the heart of its brand.
◇This is an exceptional opportunity to be responsible for managing, growing, and retaining the customer portfolio in Japan. ...
・As a relationship manager (RM) for corporate sales, you will be responsible for relationships with client companies and provide various financial services and solutions.
・Under the vision of value co-creation, we are focusing on promoting “partner-type businesses” such as jointly launching businesses with business partners.
・After joining the company, there is also a transfer to the products department such as structured finance, and there is also an open recruitment system that allows voluntary transfer, allowing you to ...
In charge of customers as a private banker (RM: relationship manager),
We will handle projects such as new development, deposits, remittances, financial asset-backed loans, real estate-backed loans, financial product intermediation, and advisory.
[Department and branch overview]
A sales department that mainly provides private banking services to listed company owners and their asset management companies.
We provide deposits, domestic and international remittances, loans secured by financial assets such as listed stocks, loans se ...
・You will be in charge of either an overseas financial corporation RM or an overseas business corporation RM, depending on your wishes, past experience, aptitude, etc.
・The business with the highest weight is the promotion of credit projects. Starting with project sourcing through communication with agents such as foreign financial institutions and megabanks, you will be responsible for analysis of the target company and industry, submission of proposals to each meeting body, documentation, execution, and post-execution mid-term m ...
・Corporate value improvement support
Working in collaboration with related departments, such as IPO support, business matching, discussion and implementation support for business alliances and M&A, investment and alliances.
・Provision of functions as RM
Efforts are being made to provide banking solutions such as loans and settlements, cooperation with securities and trusts for IPOs, and functions such as leasing and insurance, depending on the customer's stage.
* There are also cases where investment is being considered. ...