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Customer Service ・ Jobs in Japan search results

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Use your English / language skills as a bilingual to find work in 「Japan」 in 「Customer Service」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in 「Japan」 and how you can make the most of your skills in 「Customer Service」.

For those with bilingual skills looking for work in 「Japan」 in 「Customer Service」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in 「Japan」!

Current Search Conditions

Job type : Customer Service

Desired work location : Asia-Japan

Language preference :English

Displaying 18521-40listings

Job Description

SpiderAFを利用している顧客と緊密に連携し、課題を見つけ出し解決することで、自社の提供するサービスの品質を向上させると共に、最終的な顧客満足度を向上させるための重要な業務です。また今後、アドフラウド対策について顧客が抱える様々な問題を解決するため、より迅速に、かつ踏み込んだ対応ができるようなCS組織の基盤・仕組みづくりもご担当いただきます。通常のCS業務だけではなく、CS組織の業務プ ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

As a member of the client support team, you will respond to clients inquiries about data and analytics to inform trading decisions, manage risk, and gain insights into various financial markets. You will be an integral part of the company's front-line support team.


Description

As a member of the client support team, you will respond to clients inquiries to inform trading decisions and gain insights into various financial markets. You will be an integral part of the company's front-line support team. Among the main responsibilities:

- Customer ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

You will have the unique responsibility of managing inquiries from Japanese clients via email and phone calls, primarily within the B2B sector. While the majority of your interactions will be with Japanese clients, you'll also have the opportunity to engage with foreign clients. This makes proficiency in English communication an essential requirement for this role.


Description

* Manage inquiries from Japanese clients via email, phone calls, and in-person meetings, ensuring exceptional service at every touchpoint.
* Build and maintain strong rel ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

日本市場参入の新規プロジェクトにて、旅行に関するお客様からのお問い合わせ対応を行っていただきます。バイリンガルスキルを活かして、世界中の旅行者により快適、お手頃、安心な旅を提供できる非常にやりがいのあるポジションです。


職務内容

* 旅行に関するお問い合わせ対応(電話/メール/チャット)
* 各種ステークホルダーとの円滑なコミュニケーション
* 旅行情報の解釈
* 予約管理など
...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

The Bilingual Customer Service Representative will assist customers with travel-related inquiries such as refunds, cancellations, and booking changes, ensuring high satisfaction and seamless service. The role requires strong communication skills in Japanese and English, problem-solving abilities, and adaptability in a fast-paced, global environment.


Description

* Handle Customer Inquiries: Address inquiries such as requests for refunds, cancellations, or changes to bookings (e.g., flight details, travel dates, etc.).
* Enhance Customer Satisfac ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

As a Customer Support, Travel Operator, yo will assist Japanese customers using the company app, and work with airlines, hotels, and partners to resolve travel inquiries.


Description

As a Customer Support, Travel Operator, you will assist Japanese customers during their travels and work with airlines, hotels, and partners to resolve travel inquiries (e.g., flight changes, booking modifications). English communication is required for interactions with international partners. Communication via calls and emails with Japanese customers. Example: canc ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

We're seeking an Operations Manager based in Tokyo to lead a dedicated team facilitating healthcare service.The role require team performance monitoring, ensuring service excellence across several locations in the region.


職務内容

* Manage the Tokyo-based service team, allocating resources effectively to ensure timely and quality case management.
* Coach and develop team members, fostering a collaborative culture focused on excellence and service delivery.
* Lead team performance and supervise productivity, and service delivery.
* Provi ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Recruiter 【LTS】Language Talent Solutions マレーシア
Location

Asia Japan Kanagawa Yokohama

Salary

JPY - Japanese Yen JPY 3000K - JPY 3500K
(Monthly Salary Range: JPY - Japanese Yen JPY 250K - JPY 291.667K *Divided into12 month )

Japanese Level Native Level
Chinese Level None
Job Description

As a customer service representative for an online store, your objective is to respond to customer inquiries and provide prompt and courteous support. You will provide appropriate solutions and strive to resolve issues in order to increase customer satisfaction.

Main duties:

1. Customer support:
Respond to customer inquiries via phone, email, and chat.
Provide product and service information, and technical support.

2. Problem resolution:
Resolve customer complaints and issues quickly.
Coordinate with related departments as necessary to help ...

Staffing Agency (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

[English user support for cable TV]
We provide support in Japanese and English to customers who subscribe to cable TV.
We respond to a variety of inquiries, such as "My TV screen has frozen and stopped working..."
"I can't connect to the Internet..."
"I forgot my password..."
When you answer the phone, you will respond by typing the details of the inquiry into a PC.
You will also be responsible for introducing services to customers who are not subscribed. ...

Job Description

電話・メール・LINE・LIVEチャットを通じたお問い合わせや修理依頼がメインに一部架電にてアップセルを行っていただきます。クレームは少なく、顧客との関係構築をしていき、「●●さんから買いたい!」と思わせる個人ブランドを築いていただける極めてブティック(店舗)での販売に近いお仕事です。


職務内容

主に電話、チャット、メール、LINEのコミュニケーションを通して、e-ブティックの売り上げ ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

Receiving orders from global companies and shipping out of the factory to overseas; exporting shipping documents (bookings are done by different logistics department, needs to instruct logistics team to dispatch the orders).


Description

*

Coordinate customer inquiries, quotations, orders, export operations, and claims based on target processes and KPIs
*

Track order progress, compare with schedules, collect progress reports, and identify causes of delays
*

Resolve claims, analyze, identify cause, and implement recurrence preventio ...

Staffing Agency (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

[Night shift] English support for video apps

Provide end-user support for video apps in English and Japanese.

Respond to user inquiries about the app via chat.

-Respond to inquiries about logging into video apps

-Support for users whose accounts have been frozen

-Support for withdrawing rewards, etc.

*Languages for inquiries: Japanese: 60% / English: 40%. ...

Staffing Agency (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

■お店情報や道案内などのお問い合わせ対応
■けがやトラブルがあった際の一次ヒヤリング→担当部署へ引継ぎ
■応対履歴入力 ...

Location

Asia Japan Tokyo Chuo

Salary

Depends on experience

Japanese Level Native Level
Job Description

【英語ヘルプデスク】高級ラグジュアリーブランド企業・社内ヘルプデスクのお仕事です

店舗で使用している、PC・iPhone・業務アプリケーション等のサポートをお任せします。
社内でのサポートなので、お問合せは社員からのみ。「助かりました!」の声がたくさんもらえるお仕事です。

勤務地は、クライアント先での常駐となります。
銀座の一等地でお洒落なロゴが目を引く綺麗なオフィスビル!出勤する ...

Job Description

【英語ヘルプデスク】高級ラグジュアリーブランド企業・社内ヘルプデスクのお仕事です

店舗で使用している、PC・iPhone・業務アプリケーション等のサポートをお任せします。
社内でのサポートなので、お問合せは社員からのみ。「助かりました!」の声がたくさんもらえるお仕事です。

勤務地は、クライアント先での常駐となります。
銀座の一等地でお洒落なロゴが目を引く綺麗なオフィスビル!出勤する ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

Overview: Respond to inquiries from mail order customers via phone, email, and chat.

Training will be provided upon joining the company.
Inexperienced people can apply!
You will work in or Yokohama (Minatomirai).

The customer is Japanese, and we communicate in English within the company. (You can read and write using a translation tool and the level is OK)
...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

My client is looking for a candidate who can communicate effective in Chinese and Japanese. You will be part of the customer service team, helping support the products being imported from China and US, and shipped to the local customers here in Japan.


Description

-Handling inquiries from customers

-tracking shipment of products to customers

-processing customer orders through internal ERP system

-communicating with the manufacturer in China and US to import more product to Japan


Profile

-Business level Chinese (Mandarin)

-Bus ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

現在少ないフルリモート可能ポジションの新規募集です。米国に支社を持つIT企業にてカスタマーサクセスマネージャーとしてチームをリードしていただきます。


職務内容

* CS部門立ち上げ
* 継続利用、アップセル/クロスセルの提案
* 利用促進企画の提案・推進
* サービス利用の支援
* 問い合わせ対応、利用状況のデータ抽出など


理想の人材

【必須】



* 深耕営業経験
* SaaSのCS経験

【尚可 ...

Staffing Agency (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

[English Telephone Operator]
This job is in a multilingual call center.
You will respond to customer requests and inquiries in both English and Japanese.
You will be required to make some face-to-face appearances and provide online interpretation and translation services. ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

[Business content]

- Communication with children and parents

- Interviews when joining and leaving, handling inquiries, various procedures

- Parent interviews (three times a year)

- Staff training, attendance and schedule management

- Cleaning, tidying up

- Numerical management and planning for school operations

- Planning and execution of sales promotions

* No lessons are given. (Class support and patrols are provided) ...

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