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Daijob.com is Japan's definitive job site for multilingual professionals.
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Updated 2024-10-03
Activated 2024-10-03
Activated 2024-10-03
[Night shift] English support for video apps
- Staffing Agency
- Staff Level
- No Dress Code
- Performance Evaluation System
- Less Than 20 Hours of Overtime
- Business Expansion
- International Team
- Language Skills
- No Transfer
- Urgent Hiring
- Rapidly Growing
- Visa Support Available
| This posting is managed by: | Sogo Career Option Co., Ltd. |
|---|---|
| Company Name | Company is not publicly visible |
| Job Type |
Customer Service - Customer Support
|
| Location |
Asia
Japan
Tokyo
|
| Job Description |
[Night shift] English support for video apps Provide end-user support for video apps in English and Japanese. Respond to user inquiries about the app via chat. -Respond to inquiries about logging into video apps -Support for users whose accounts have been frozen -Support for withdrawing rewards, etc. *Languages for inquiries: Japanese: 60% / English: 40%. |
| Company Info |
High hourly wage and good conditions! Evaluation system available, hourly wage increase possible! Video app operation! You can use your English skills to work. You can utilize your knowledge of video production. Many foreign nationals work here. People who are good at video production are active here. Evaluation system available! After six months of assignment, there is a chance to increase your hourly wage from 1,800 yen to a maximum of 2,050 yen! Low overtime! Work-life balance is also good♪ You can work in casual clothes! (Jeans and sneakers are OK!) You can enjoy calm hair colors and simple designs for earrings and nails♪ |
| Working Hours |
[Night shift] ①20:00-5:00 (8 hours of actual work) ②23:00-8:00 (8 hours of actual work) *Training provided (10:00-19:00/weekdays only) *Work 5 days a week, including weekends and holidays *Overtime is about 5 hours per month *Fixed shifts can be discussed |
| Job Requirements |
Technical/Humanities/International Business User Support -Japanese level: N1 equivalent -Able to read and write Japanese -Able to use business honorifics in Japanese -Able to understand employment and working knowledge -Business level English (TOEIC 785 or above, or EIKEN Grade Pre-1 or above) *Earn one of these scores -Basic PC operation (able to operate Excel, etc.) *Able to handle relevant tasks such as technical/humanities/international business *Able to work in Japan |
| English Level | Business Conversation Level (TOEIC 735-860) |
| Japanese Level | Fluent(JLPT Level 1 or N1) |
| Hour Salary | JPY - Japanese Yen 1900JPY - 2375JPY |
| Estimated Annual Salary | Depends on experience |
| Other Salary Description |
[Basic hourly wage] 1,900 yen * Nighttime extra (2,375 yen per hour from 22:00 to 5:00 the next morning) [Monthly salary example] 382,375 yen * Monthly salary example is calculated based on 5 hours of overtime per month. (Overtime pay of 11,875 yen is included) * Nighttime is calculated based on 140 hours per month. * Salary and take-home pay may differ due to income tax, municipal tax, etc. [Employee benefits] Social insurance, employment insurance, and workers' compensation insurance Annual paid leave Transportation expenses provided (company regulations apply) Evaluation system available (introduced 6 months after joining the company) Training available |
| Holidays |
Shift holidays (2 days off per week) *Company calendar available |
| Job Contract Period |
We will inform you of the selection procedure, so please apply first. |
| Nearest Station |
■Work location: Toshima-ku, Tokyo ・JR Yamanote Line, 1 minute walk from Ikebukuro Station ・Tokyo Metro Fukutoshin Line, 7 minutes walk from Ikebukuro Station |
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