Customer Service ・ Jobs in Japan search results

Job Search

keyvisual keyvisual

Search Results

Use your English / language skills as a bilingual to find work in 「Japan」 in 「Customer Service」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in 「Japan」 and how you can make the most of your skills in 「Customer Service」.

For those with bilingual skills looking for work in 「Japan」 in 「Customer Service」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in 「Japan」!

Current Search Conditions

Job type : Customer Service

Desired work location : Asia-Japan

Language preference :English

Displaying 1111-20listings

Job Description

We’re looking for a Customer Support Agent who has an excellent command of both Japanese and English to join our growing team in Tokyo. This role is a unique opportunity to have an impact on Wise’s mission in helping our customers have a great experience when using Wise.

【Your mission】
Wise has already pioneered new ways for people to transfer money across borders and currencies.
Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking.
Your mission is to bring about the ...

Job Description

Overview:
The Player Support Manager is highly experienced and knowledgeable in Customer Service, Player Support, and managing large teams. Their main role will be dedicated to ensure the successful project execution and organize the related support services. They will be responsible for setting up, training, and managing the Support team. The Player Support Manager will provide support to the Sales team in building new service lines for their clients and developing new business will report to the Head of Customer Support Operations.

Position respons ...

Job Description

私たちSAFは大学生に英語圏・ヨーロッパ語圏の名門大学への留学機会を提供しています。学生・大学に対するサポートをより強化している今、新たな【留学アドバイザー】を募集いたします!

【業務内容】
都内のSAF提携大学のキャンパス内にて、SAFの留学プログラムや留学そのものの面白さを学生たちへ伝えていただく仕事です。

・大学での説明会やイベントの企画・実施及び日本の大学職員とのコミュニケ ...

Job Description

☆ Received first place in the Tokyo Financial Award "Financial Innovation Category"!
☆Won the Grand Prize in the International Category at the FinTech Startup Pitch Contest "FINOPITCH 2022"!
☆ A mobile platform that provides a financial services experience in multiple languages!
☆ Flexible and easy-to-work remote work!

[Recruitment background]
Increased staff due to business expansion

[Business content]
We will support people who have moved to Japan to easily open a bank account and get their lives on track.

・Resolve customer prob ...

Location

Asia Japan Tokyo Minato

Salary

JPY - Japanese Yen JPY 3500K - JPY 4000K
(Monthly Salary Range: JPY - Japanese Yen JPY 291.667K - JPY 333.333K *Divided into12 month )

Japanese Level Native Level
Job Description

* Please note that this is not an IT-related position.

【job description】
Help desk support will handle facility service requests received from end users by phone, email, or self-service tickets.
Customer service personnel are primarily responsible for creating, shipping, and monitoring completion within the agreed SLA.

[Business details]

· Manage the volume of phone calls (inbound / outbound), email, and self-service tickets
-Collect details from the client to create work instructions for problem solving
• Identify the needs, concerns ...

Job Description

A global entertainment firm is searching for a Consumer Service Specialist. The ideal applicant will be responsible for digital asset production and distribution to the company's direct-to-consumer services. This is a long-term contract position.

Responsibilities:

* Work closely with stakeholders to resolve operational or technical issues
* Create schedules for broadcasts, license start date and first availability date
* Place orders for the development and distribution of audio, video, descriptive metadata, and creative arts
* Collaborate w ...

Recruiter 多国籍コンサルティングファーム
  • ★ ★ Staff Level
Job Description

A multinational consulting firm is looking for an Associate. In this role, you will be accountable for all aspects of client engagement.

Responsibilities:

* Collect and analyse information
* Formulate and test hypotheses
* Develop and communicate recommendations
* Deliver results to client management and drive recommendations with colleagues
* Take part in clients' operations, including policy and strategy, service transformation and implementation
* Assist in client development and workshops for new and current clients
* Conduct data ...

Recruiter 世界的な高級品メーカー
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

A worldwide luxury goods manufacturer is hiring a CRM Manager. In this role, you will work alongside senior leaders and managers to plan and implement client experience and client marketing strategies in Japan.

Responsibilities:

* Drive customer experience engagement and efficiency
* Increase client acquisition, satisfaction and loyalty using digital tools in an omnichannel environment
* Partner with internal retail experience function to build omnichannel journeys for brand customers
* Maintain physical experience consistency based on custo ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

In this role you will be a key point of contact between domestic/international guests, and hoteliers both in Japan and overseas. You will be in charge of resolving every day situations as well as provide support and recommendations to hotel guests.


Description

- You will give an excellent personalized customer service and manage the needs of all customers through phone and email (50% will be in English and most of the conversations will be by email)

- You will identify and escalate issues to supervisors

- You will ensure feedback from custo ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

Our client is a worldwide third-party maintenance provider for multi-vendor hardware international company, serving close to 3,000 customers through 80 countries and supporting IT and IP products.

They cover third party maintenance services almost all leading manufacturers in the world: IBM, HP, DELL, Fujitsu, EMC,NetApp, Hitachi, Brocade, Cisco, Juniper, as well as many others.

Service Technical Support provides remote technical support on enterprise level server and storage equipment for service calls opened by their customers by providing diagn ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

[Recruitment background]
We are planning to increase the number of employees in order to expand the business and bases of the cloud-based business application, which is growing globally.

[Main job description]
Responsible for customer support for new products.
Mostly emails, chats, sometimes phone calls and remote online sessions.

・Create support content such as FAQs and manuals
・Teach small team members (3-5 people)
・Set members' KPIs/goals and check their performance every quarter
・Education and guidance for members regarding custom ...

Job Description

A foreign transport and logistics firm is looking for a Customer Support Specialist to join their team in Osaka. The ideal candidate for this position will be accountable for ensuring accurate and smooth customer service operations.

Responsibilities:

* Ensure seamless transportation of client's freight
* Handle the preparation and updating of relevant transportation documents
* Manage the negotiation efforts with transport firms, customs brokers, etc.
* Oversee accurate and timely updates of cargo status to customers
* Prepare quotations, ...

Job Description

A Customer Service Import position is now available at a global transport and logistics company. The chosen candidate will ensure effective planning and monitoring of the transportation and movement of goods to assigned geographic areas.

Responsibilities:

* Prepare bookings and transshipment in alignment with the firm's service policies and client needs
* Manage container stuffing and unstuffing arrangements
* Communicate with container freight station
* Drive customer needs and expectations
* Create shipping documentation including bills ...

Job Description

紙パルプメーカーの日本法人にて、カスタマーサービス担当の募集です。クライアントからのクレーム対応・自社工場へフィードバック、商品の品質改良提案、新規顧客への技術的な商品説明業務などを行って頂きます。

職務内容:

* クライアントの問い合わせ・クレームの回答、自社工場への展開
* 商品の改良提案
* 製造方法の改善提案
* 顧客への技術的な説明
* 新規企業への商品提案

応募要件:

* ...

Job Description

.
This is a customer success position that supports the expansion of the Japanese market for companies that provide payment services used around the world and unicorn companies (foreign-affiliated companies).

We are looking for members who will expand the team together and challenge the world!

A minimum of one week from the interview to the job offer! !!

[Responsible work]
As a partner of a company that provides online payment services used all over the world, we will respond to inquiries by email, chat, and telephone from the user (corporate ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

■ Business content
・ NW retention monitoring of Internet fax
・ Support for satellite communication and electronic chart system failures
・ Portal site monitoring
・ Cryptographic software inquiry window
・ Remote control of mobile device terminals for overseas bases
・ Point card in-house inquiry window
・ Other multiple projects
* You will be required to carry out multi-purpose support for multiple tasks, but first after learning 1-2 tasks.
We will gradually expand the scope of support.

"In particular"
Please respond to inquiries ...

Job Description

.
This is a customer success position that supports the expansion of the Japanese market for companies that provide payment services used around the world and unicorn companies (foreign-affiliated companies).

We are looking for members who will expand the team together and challenge the world!

A minimum of one week from the interview to the job offer! !!

[Responsible work]
As a partner of a company that provides online payment services used all over the world, we will respond to inquiries by email, chat, and telephone from the user (corporate ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

本社シンガポール、世界の主要都市53か所以上にオフィスをおく外資系OTA(オンライン旅行代理店)企業です。外資系企業では珍しく、社内でのキャリアアップや昇給がしやすいため、成長できるスピードが速いです。また、教育・トレーニング制度も整っているため、未経験の方でも安心して仕事を始めることができます。


職務内容

* チャットや電話でお客様をサポート
* お客様からの質問や問題に迅速対 ...

Recruiter Private information
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

A Customer Support Specialist position is now available at a global logistics company. The chosen applicant will be in charge of providing assistance and ensuring seamless delivery of the client's freight. This role is based in Tokyo.

Responsibilities:

* Manage transportation-related paperwork required
* Negotiate with airlines, customs brokers, and other participating businesses
* Update clients on the status of shipments
* Provide quotations
* Handle invoice issuance
* Prepare reports and shipping documents

Requirements:

* More ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

• Must be fluent in the Japanese language
• Handle Inbound voice calls from Japanese users
• Provide first level resolutions for End-user computing-related issue
• Good understanding of Computers/Laptops and Troubleshooting skills required
• Customer service orientation and ability to work in a team
• Excellent Soft skill, Communications skills (Voice & Email) to handle Japanese business customer
• Troubleshooting skills on desktop and applications (MS Office, Adobe, VPN)
• Troubleshooting skills and experience in handling Outloo ...

Hot Agent