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<Job details>
As an infrastructure engineer, you will perform the following tasks.
Even if you are not sure about your experience, you can improve your skills by using our education system to obtain qualifications.
You will be responsible for remote operation of the virtualized environments that we have built, mainly for customers in the manufacturing and service industries, from within our company according to your experience.
<Specific duties>
- Secondary response to inquiries, including bugs, regarding VMware products (NSX, horizon client, Ai ...
You will be responsible for everything from upstream processes to implementation of cloud infrastructure without being tied to a specific industry. You will work with offshore members to promote projects using optimal methods and products from a vendor-neutral standpoint.
■Cloud Native Solutions Architect/Engineer
With advanced technology and knowledge of system infrastructure, you will contribute to the design and construction of systems that make the most of the services provided by cloud services, from planning the architecture of the entire sys ...
*During the evaluation period, you will have a one-on-one with your supervisor and apply for a raise depending on the results.
*We do not necessarily have a system of evaluations four times a year.
[Salary type] Other
[Bonus] There is a history of paying a year-end bonus once a year.
[Station 1] Kanda
[Station 2] Iwamotocho
[Station 3] Shin-Nihonbashi
[Job description] The main job is to design, build, and operate the system infrastructure (network environment, server computer environment).
[Job Features] <Equipment/Technology>
EIRE Systems is looking for a talented IT Infrastructure Engineer to support our prestigious Japanese multinational professional services enterprise client. If you're passionate about delivering top-notch IT services and enjoy contributing to impactful IT projects, this role is perfect for you!
Role and Responsibilities:
● Deploying and administering IT systems, including computing servers, network equipment, voice and video hardware, and mobile devices.
● Proposing, designing, and implementing IT solutions that align with business needs a ...
Now computacenter is hiring an IT support engineer who will support our pharmaceutical client in Saitama(埼玉).
Tasks:
Incident management, level 1 and 2, for hardware, OS and software, according to procedures, or best effort.
Service Request management.
Asset management.
Follow-up on incidents and requests.
Hardware configuration of workstation or system (bar code reader, label printer, network equipment, etc.).
Installation and configuration of OS and software.
Delivery, installation and integration of the equipment and the network on-sit ...
You will have a chance to work not only with Japan but also other APAC regions.
Description
*
Deliver comprehensive technical support from start to finish, offering IT assistance to end-users within designated regions. This encompasses diagnosing and resolving hardware, software, and network issues, both remotely and on-site when necessary.
* Ensure uninterrupted support by participating in the on-call rotation to provide after-hours assistance and timely support for users in the APAC region during their local business hours.
* Maintain a ...
【Summary】
She/he delivers the solution in compliance with customer requirements and Thales proposal. She/he manages and drives service delivery projects by ensuring customer satisfaction by being responsible to services delivery in the respect of the Service Level Agreement (SLA), committed time and quality and maximizing the service profitability.
【MAIN RESPONSIBILITIES】
She/he delivers the solution in compliance with customer requirements and Thales proposal
・Supporting pre-sales team to perform quotation, schedules and feasibility ...
As a Service Delivery Manager, you will be responsible for:
Account Management: Oversee client accounts, ensuring their satisfaction and addressing their needs.
Contract Management: Handle the contracts of our clients, ensuring they are up-to-date and accurately reflect the agreed-upon services.
Stakeholder Coordination: Collaborate effectively with both external and internal stakeholders.
Work closely with our Incident Managers to handle any incidents that may occur.
Coordinate with our Engineering team to handle requests from clients.
Deliverin ...
• Provide primary advanced technical support and leaderships for IT system and end users.
• Manage Daily activities of team and remote IT service desk resources, including but not limited to priority setting, task assignments, coordination, and reportingof the staff.
• Manage activities of Internal/external resources within the Service desk or Mobility.
• Support of new hire orientation activity.
• Work with business units to identify, prioritize, and resolve issues impacting business users and processes.
• ...
■ Skill Requirements
Operational manager of PC device operation and IT in general. (Leadership Experience)
- Understanding and experience of end-to-end services in various application processes and
PC steady operation management processes.
- Personnel management and lead of delivery members.
- Maintenance of operational quality (SLA/KPI management) and regular improvement activities.
- Vendor management
- Cost/Income and Expenditure Management
Experience in any of the following skills and qualifications are a plus.
・iPhone/Smartphone
・M36 ...
We are looking for an experienced L2 SD Team Leader who is fluent in both English and Japanese to join our team. The successful candidate will be responsible for leading a team of L2 support engineers to provide technical support to our customers.
Responsibilities:
1.Manage a team of L2 support engineers to ensure that technical issues are resolved in a timely and efficient manner.
2.Monitor team performance and provide coaching and feedback to team members.
3.Ensure that team members are following established processes and procedures.
4.Collabo ...
◎You will be responsible for one of the following tasks regarding the customer's [municipal government] infrastructure system.
・Operation management/operation control
Work assignment, progress management, operation flow adjustment, procedure manual creation, operational work quality control, problem management (system side, operational side), etc.
・System management/maintenance
Secondary failure response (final failure response), system changes, server replacement, hardware replacement, service capacity management, etc.
・Operation service ...