Job Search
Current Search Conditions
Job type : Customer Service
Desired work location : Asia-Japan
Language preference :English
Recruiter | Tech Alliance KK |
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Japanese Level | Native Level |
Job Description | As a customer service specialist, you will: |
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Recruiter | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
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Japanese Level | Native Level |
Job Description | The Customer Service Coordinator is responsible for overseeing all aspects of repair-related maintenance and for being the primary point of contact for all customer inquiries via phone, email, and after-sales support. |
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Recruiter | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
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Japanese Level | Fluent(JLPT Level 1 or N1) |
Job Description | As Client Management Team Lead you will be engaged in leading the team to conduct outbound communication with customers by chat/phone/email, find potential customers, promote customer conversion rates, cooperating with the development of special project activities and directly provide support to customers. |
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Recruiter | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
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Japanese Level | Native Level |
Job Description | As the Repair Service Center Staff, you will be handling the operations of the BPO call center (B2C) that is in charge of taking customers inquiries related to the warranty of the purchased products. |
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Recruiter | TopTech Informatics K.K / トップテック インフォマーティックス株式会社 |
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JPY - Japanese Yen JPY 1500K - JPY 4000K
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Japanese Level | Business Level(JLPT Level 2 or N2) |
Job Description | Position: Customer Service Associate (helping Japanese Shoppers) |
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Recruiter | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
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Japanese Level | Native Level |
Job Description | We are seeking a highly skilled and motivated Operations Manager to lead operational excellence for our Corporate Travel Company. The successful candidate will be responsible for overseeing travel service delivery operations for corporate clients, providing strong leadership to the team, and ensuring operational efficiency. |
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Recruiter | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
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Japanese Level | Native Level |
Job Description | We are seeking an experienced and dynamic Service Delivery Manager to lead our Customer Service (CS) operations in Japan. As part of the APAC Service Team, you will oversee a team of approximately 100 in-house employees based in Tokyo, Japan. This critical role is responsible for ensuring the highest level of service delivery to our Japanese-speaking customers across all Lines of Business within the company. |
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Recruiter | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
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Japanese Level | Native Level |
Job Description | The Trainer Specialist for Customer Service at our gaming company is tasked with developing and implementing comprehensive training programs for our customer support teams, covering onboarding, product support, and game updates. This role involves assessing KPIs, identifying training needs, and creating engaging materials to enhance the team's performance and ensure top-tier customer satisfaction. |
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Recruiter | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
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Japanese Level | Native Level |
Job Description | As a Customer Service Representative, you will be the voice of our brand, responsible for delivering exceptional service to our valued customers. |
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Recruiter | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
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Japanese Level | Native Level |
Job Description | Are you passionate about turning unhappy customers into raving fans? Do you thrive in environments where you can lead and guide teams towards delivering exceptional support? We're looking for a dynamic Escalation Manager Stand Alone to join our team and champion customer satisfaction like never before. |
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Recruiter | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
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Location | |
Salary | |
Japanese Level | Native Level |
Job Description | Are you passionate about turning unhappy customers into raving fans? Do you thrive in environments where you can lead and guide teams towards delivering exceptional support? We're looking for a dynamic Escalation Manager Stand Alone to join our team and champion customer satisfaction like never before. |
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Recruiter | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
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Japanese Level | Business Level(JLPT Level 2 or N2) |
Job Description | The Catering & Event Manager is a pivotal role within our esteemed global technology company, responsible for crafting and executing strategies, managing finances, and fostering a culture of excellence in our in-house Catering Operation. This role demands a keen focus on exceptional service delivery, business strategy formulation, sales forecasting, budgeting, and overall operational oversight. |
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Recruiter | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
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Japanese Level | Native Level |
Job Description | As a Sales Support Expert, you will handle the process from the inquiry stage to the after-sales service. |
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Recruiter | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
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Japanese Level | Native Level |
Job Description | The Customer Service Coordinator is responsible for overseeing all aspects of repair-related maintenance and for being the primary point of contact for all customer inquiries via phone, email, and after-sales support. |
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Recruiter | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
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Japanese Level | Native Level |
Job Description | As the Client Advisor, you will ensure that you develop a loyal client base and maximize each sales opportunity by providing professional customer support and advice on the overall product lines. You will be responsible for answering all incoming contacts from customers via phone, emails and chats. |
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Recruiter | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
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Japanese Level | Native Level |
Job Description | The Safety Specialist position entails fostering community engagement, crisis management, and implementing effective safety policies within a fully remote setting in Japan. The ideal candidate must have a minimum of 1 year of experience in cabin crew, contact center customer service, or hospitality, with native-level proficiency in Japanese and business-level proficiency in English. |
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Recruiter | INBOUND TECHNOLOGY CO.,Ltd /インバウンドテクノロジー株式会社 |
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Japanese Level | Fluent(JLPT Level 1 or N1) |
Job Description | ◆ Average annual income ranking, No. 1 in Japan! Develop and sell machinery and equipment for companies in-house! |
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Recruiter | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
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Japanese Level | Native Level |
Job Description | We are seeking a dynamic and experienced individual to join our team as an Order Management Leader for Luxury Retail. In this role, you will be pivotal in maintaining the precision and integrity of our aftersales administration processes, overseeing a team of two administrators, and demonstrating exceptional organizational abilities to prioritize tasks and manage deadlines effectively. |
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Recruiter | UNIVA Japan Limited |
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Salary |
JPY - Japanese Yen JPY 4000K - JPY 4500K
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Japanese Level | Fluent(JLPT Level 1 or N1) |
Chinese Level | None |
Job Description | ☆Bilingual customer service☆ |
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Recruiter | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
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Japanese Level | Native Level |
Job Description | We're seeking a bilingual Customer Project Manager to support the implementation and utilization of our Container Shipping Platform, guiding clients through the pilot phase to full deployment. |
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