Customer Service ・ Jobs in Japan search results

[Tele-appointment interpretation in Taiwanese]
Telephone appointment interpretation in Taiwanese regarding global Wi-Fi.
We will contact the Taiwanese corporation and arrange a meeting date. There are no quotas.
・Tele-appointment interpretation in Taiwanese *Incentives available.
・Cooperation in Japanese with sales staff
・Enter call history in Japanese in the dedicated format
・Customer support in Taiwan, etc. ...

[3rd week - OK! Telephone operator in Spanish and Portuguese]
Interpretation work at a multilingual call center.
We respond to customer requests and inquiries using Spanish, Portuguese, and Japanese. ...

[English support for mobile phone rental]
We rent out mobile devices such as cell phones and Wi-Fi routers to customers from overseas.
・Customer support in English
・Reception and customer service at the counter
・Explanation of equipment operation to customers
・Confirmation and receipt of returned products
・Data input to dedicated system ...

[Week 2 ~ OK! Tagalog telephone operator】
Interpretation work at a multilingual call center.
We will respond to customer requests and inquiries using Tagalog and Japanese. ...

You'll handle a range of passenger services including reservations, ticket sales, and passenger operations with efficiency and warmth, managing tasks such as fare calculation, ticket issuance, and post-flight documentation, while also coordinating with various stakeholders to ensure seamless passenger experiences and supporting operational management through reporting and registration of financial information.


Description

* Handle Reservation/Booking, Ticket Sales, Information, and Passenger Operations.
* Calculate fares, arrange routes, and pr ...

As the Repair Service Center Staff, you will be handling the operations of the BPO call center (B2C) that is in charge of taking customers inquiries related to the warranty of the purchased products.


Description

As the Repair Service Center Staff, you will be handling the operations of the BPO call center (B2C) that is in charge of taking customers inquiries related to the warranty of the purchased products. The main responsibilities involve:

- Communicating with the BPO manager about ways to improve the center operations including handling o ...

[Specific duties]
- Responding to emails (including some phone calls)
- Cooperating with other departments
- Translation work
- Administrative work, etc.
etc. ...

As the Customer Support Representative, you will respond to institutional clients inquiries/subscribers of the company's institutional software products. You will combine a thorough understanding of the products, investment knowledge, and a strong dedication to the clients to help maximize their returns on investments.


Description

As the Customer Support Representative, you will respond to institutional clients inquiries/subscribers of the company's institutional software products. You will combine a thorough understanding of the products, invest ...

Team Leader will manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members daily.


Description

* Create an inspiring team environment with an open communication culture

* Set clear team goals

* Delegate tasks and set deadlines

* Oversee day-to-day operation

* Monitor team performance and report on metrics

* Motivate team members

* Discover training needs and provide coaching

* Listen to team members' feedback and resolve any issues or conflicts

* Re ...

The Customer Service Coordinator is responsible for overseeing all aspects of repair-related maintenance and for being the primary point of contact for all customer inquiries via phone, email, and after-sales support.


Description

The Customer Service Coordinator is responsible for overseeing all aspects of repair-related maintenance and for being the primary point of contact for all customer inquiries via phone, email, and after-sales support.

* Assisting customers through phone and emails regarding product requests, concerns, store hours, br ...

The Collections Manager will be responsible for leading the inhouse Team of around 40 employees in the Collections and Operations Team, as well as handle the external agencies used for collection activities, in order to meet expected levels of productivity and performance.


Description

The Collections Manager will be responsible for leading the inhouse Team of around 40 employees in the Collections and Operations Team, as well as handle the external agencies used for collection activities, in order to meet expected levels of productivity and perfo ...

【仕事内容】
・SNSブランディング戦略の策定、実行
・SNSマーケティング戦略企画、実行
・SNSアカウント運用/インフルエンサー広告/UGC活用など各種施策の企画、実行
・SNSキャンペーンの企画実行
・コンテンツ作成
・効果分析～改善施策立案、実行 ...

・お客様が直面しているトラブルに対して、円滑なコミュニケーションで解決策を提供
・会社全体の効率向上を目指し、一部事業運営のサポート
・チャットボット、FAQ更新などの入力作業 等
・顧客から頂くお問い合わせ内容の整理・分析・プロダクトへの改善提案 等
・上記活動のアウトプットとなるドキュメントの作成 ...

As Client Management Team Lead you will be engaged in leading the team to conduct outbound communication with customers by chat/phone/email, find potential customers, promote customer conversion rates, cooperating with the development of special project activities and directly provide support to customers.


Description

As Client Management Team Lead you will be engaged in leading the team to conduct outbound communication with customers by chat/phone/email, find potential customers, promote customer conversion rates, cooperating with the developme ...

The Customer Support Specialist will be involved in handling escalated cases fom BPO center. The position may also be required to perform clerical work such as inputting information, reviewing responses made by the customer support center, and providing feedback reports essential for improvement, when problems are found in customer service.


Description

The Customer Support Specialist will be involved in handling escalated cases fom BPO center. The position may also be required to perform clerical work such as inputting information, reviewing resp ...

As the Client Advisor, you will ensure that you develop a loyal client base and maximize each sales opportunity by providing professional customer support and advice on the overall product lines. You will be responsible for answering all incoming contacts from customers via phone, emails and chats.


Description

As the Client Advisor, you will ensure that you develop a loyal client base and maximize each sales opportunity by providing professional customer support and advice on the overall product lines. You will be responsible for answering all in ...

The Safety Specialist position entails fostering community engagement, crisis management, and implementing effective safety policies within a fully remote setting in Japan. The ideal candidate must have a minimum of 1 year of experience in cabin crew, contact center customer service, or hospitality, with native-level proficiency in Japanese and business-level proficiency in English.


Description

*

Community Engagement: Establish and maintain strong relationships with community members, team members, and key stakeholders to understand and ramp ...

◎You will be in charge of customer support (inquiry desk) at the Japanese subsidiary of an electronic parts manufacturing distributor company with its headquarters in the US.

[Specific duties]
・Respond to inquiries from purchasing and procurement staff of manufacturers who have visited our website.

*Around 20 inquiries per day

*Mainly respond to emails and phone calls.

*If data entry is required, we will request the local team in Vietnam.
・We will make appropriate suggestions depending on the inquiry.

*Explanation of handled produc ...

・顧客に対するカスタマーサポート体制の構築、運用の確立
・会社全体の効率向上を目指し、サービス運営に関わる他部門と連携／業務改善
・顧客から頂くお問い合わせ内容の整理・分析・プロダクトへの改善提案 等・B2C顧客の体験向上・利用機能拡大に向けてのプランニング、エクスパンション活動提案
・チームの目標設定および、メンバーマネジメント ...

[Job Summary]
The First Business Division, which is responsible for services in the entertainment field of our company, provides comprehensive quality assurance services, such as testing during the game development process for smartphones and home game consoles, and post-release support, to customers, mainly major game companies and overseas titles.
We are looking for a customer support leader to work at the Nagoya Center, which is our only "global base" and boasts the top share in multilingual game customer support!
You will be the leader of the cust ...