IT Help Desk ・ Jobs in Japan search results

【ビジネス英語必須】大手自動車系企業様の業務アプリケーション運用に携わるプロジェクトに参画し、主に英語のサポートを行って頂きます。
★☆＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿
《急募》英語を使ってお仕事をしたい方必見！！
￣￣￣￣￣￣￣￣￣￣￣￣￣￣￣￣￣￣￣￣￣￣★☆

大手自動車系企業様のプロジェクトにご参画頂きます。ハイブリッド勤務♪

MicrosoftDynamicsの開発・保守に関 ...

IT support for each multiple offices in Tokyo involves providing tailored technical assistance, ensuring all hardware and software are functioning optimally. This includes network troubleshooting to resolve connectivity issues and maintaining effective communication with end users to promptly address their technical concerns.


Description

* Conduct primary assessment of the situation with members and the community.
* Check the status of the infrastructure on site and make a primary assessment depending on the situation.
* Check the status of t ...

エイラシステムのテクニカルサポートでは、企業を対象にITサービスを提供しております。顧客は大手外資系グローバル企業が中心です。

各クライアント企業においてグローバル規模で展開されているIT環境。
その日本ローカルサポート（L2）としてITサポートのスキルや経験、語学力を活かせるポジションが多数あります。
現在、弊社チームの一員としてご活躍いただける方を通年募集しております。

主なサ ...

Position Overview:

This position reports to the Head of End User Services and will provide direct managerial supervision for the following work groups:

-Contact Center (CC): Manage the outsourced off-shore Service Desk Support Services which provides an initial point of contact for IT technical support, trouble ticket and service request resolution and referral services to other technologies team to facilitate incident resolution.
-Desk Side Support (DSS): Manage the outsourced on-site desk side support team who provide EUS support in both local l ...

This position supports the POS system of a world-renowned luxury brand. The main duties are as follows:

-Troubleshooting and responding to inquiries about the POS system
-Training and supporting users on how to operate the POS system
-Proposing and implementing improvements to the POS system
-Creating reports and analyzing data ...

A major foreign luxury goods company is looking for a junior-level user support candidate. The main duties will include:

- Data analysis and report creation using Tableau
- Handling user inquiries and troubleshooting
- Training and supporting users on how to use Tableau
- Providing data visualization and insights ...

Job content
・API technical support

■Support target
・Online store companies
・Partner companies
・Relevant internal departments

■Support content
・Technical support for API (WEB API SERVICE)
・Responding to inquiries about API
・Creating new API specification pages, updating, translating into English and Japanese
・Verifying and verifying specifications, investigating request and response logs ...

You will be responsible for customer support for bilingual projects.
We are looking for a wide range of candidates, from people with IT experience who want to work in IT work using English to people with bilingual IT work experience.

■Job overview:
Projects will be decided based on your experience and when you joined the company. You will be involved in operational projects using Japanese and English.
This is mainly a user support type operation project, and there are many projects where support is provided by touching the actual machine. In addi ...

Technical Sales Support

What you need to know.
▪ As a technical supporter, you will contact customers via phone, chat, and email after making an
appointment.
▪ You support customers by integrating their website, their store, or their account and aid in
solving technical challenges.
▪ Identify content and performance potential and advise the customer on the technical integration
and improvement of processes.
▪ A step-by-step guide to implementing the Conversions API. Instructions for Direct Integration
and Integration as a Plat ...

大手クラウドサービスのテクニカルサポート（BtoC）です。

使用：電話、メール、チャット


【主なお仕事内容】

・使用方法の問い合わせなどに対応する
・トラブルシューティング
・プロダクトやブランドの知識を理解、アップデートする
・チームミーティングへの参加 ...

[Job Description]
You will be responsible for developing various business web applications and infrastructure.
You will be assigned to the most suitable project and process based on your skills and experience.
・Requirements definition・Basic design・Detailed design
・Unit testing, integration testing
・Operation, maintenance, development
・Help desk, monitoring work
We have a wide range of projects, including finance, distribution, public systems, and big data analysis.
We will take your preferences into consideration as much as possible, ...

[Job Summary]
You will be in charge of customer support for bilingual projects.
We are looking for a wide range of people, from those with no IT experience who want to work in IT using English to those with bilingual IT experience.

[Job Details]
Projects will be decided based on your experience and time of joining the company.
You will be involved in operational projects using Japanese and English.
Mainly user support-related operational projects, and many projects involve touching and supporting actual devices.

[Project Examples]
- Bilingual ...

As an IT Operation Engineer, you will ensure the smooth technical operations of our trading floor. This full-time, permanent role offers a chance to work closely with a multinational team!


Description

* Manage day-to-day technical operations and desktop support on the trading floor.
* Deliver exceptional user support for Windows OS and end-user applications.
* Drive issue escalation and problem management processes.
* Ensure compliance with company and regulatory requirements.
* Communicate effectively with the regional Infra team and oth ...

高いスキルと経験を活かし、VIP顧客へのITサポートを提供して頂きます！組織の中でも重要なポジションとして、責任感とやりがいをもって業務に従事して頂きます。


Description

* 役員や経営層などのVIP顧客へのITサポート
* パソコン、スマートフォン、タブレットなどの各種デバイスに関するサポート
* ネットワーク、セキュリティ、クラウドサービスなどのインフラ関連のサポート
* トラブルシューティ ...

★☆＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿
《急募》英語を使ってお仕事をしたい方必見！！
￣￣￣￣￣￣￣￣￣￣￣￣￣￣￣￣￣￣￣￣￣￣★☆

大手自動車系企業様のプロジェクトにご参画頂きます。フルリモート♪
日本国内で使用するシステムと海外で使用しているシステムの同期を支援するためのサポート業務を行って頂きます。
「セキュリティ関連のシステム」でございますが、技術的な事 ...

As an IT support, you will work with a small team of IT engineers and will ensure smooth support of day to day technical operations of trading floor which will be the core component of your role, with desktop support, Windows OS, and End-User Application support. You will work closely with offshore Infra team, so if you are passionate for learning more about server and network technology they can also offer careers abroad in order to develop those skills.


Description

Job Description:

The successful candidate will be responsible for

-Handlin ...

デスクトップサポートテクニシャンとして、社内ユーザーへのITサポートを行って頂きます。グローバルとの関わりも毎週あり、英語も使って頂くポジションとなります。


Description

* Windows, Office365に関する一次問い合わせ対応
* PC, モバイルに関する一次問い合わせ対応
* グローバルITへのエスカレーション
* IT機器管理、PCキッティング


Profile

* ITサポートの経験
* 中級以上の英語力（目安TOEIC500〜等 ...

A foreign automotive parts manufacturing company based in Saitama is looking for a junior IT help desk support candidate. As an L1 IT Help desk support, you will be responsible for IT troubleshooting and PC kitting for internal team.


Description

* Mainly handle PC kitting and PC support as an internal IT help desk support.
* Troubleshoot L1 support to internal team and communicate with other team members in Japanese.


Profile

* Candidate with good Japanese language ability.
* Person who can take good cares of others is a big plus since ...

As a Desktop Support Technician you will provide technical assistance, support and advice to users. Troubleshooting desktop computers, applications, networking problems, communication devices & video conferencing equipment. Communicate solutions and educate users of policy, procedure and best practices pertaining to information technology.


Description

* You will provide technical support to traders and other end-users mainly in Japan including hardware, software, and connectivity issues.
* This role will provide day to day IT support to users a ...

Assist the department head in managing and organizing information and data.
Collaborate and coordinate with the various IT technology towers to develop and implement new strategies, processes, and reporting.
Assist with managing team budgets, invoices, contracts, procurement other administrative processing.
Assit with planning and coordinate projects, including scheduling, resource allocation, and risk management.
Communicate with internal stakeholders to ensure success of technology strategies and roadmaps.
Create documentation and make recommendat ...