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Updated 2024-05-16
Activated 2024-05-16

Infrastructure Engineer (Bilingual Engineer) / Achieve a fulfilling work-life balance! An IT company that aims to be one of the best places to work!
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  • Recruiter
  • Staff Level
  • Maternity Leave/Childcare Leave
  • Less Than 20 Hours of Overtime
  • More Than 120 Days off per Year
  • New Year's Holidays
  • Five Days Workweek
  • Visa Support Available
This posting is managed by: WORKPORT, inc.
Company Name Company is not publicly visible
Job Type
WORKPORT, inc.
IT (Hardware/Network) - Network Engineer
IT (Other) - IT Help Desk
Location Asia Japan Tokyo

Job Description [Job Summary]
You will be in charge of customer support for bilingual projects.
We are looking for a wide range of people, from those with no IT experience who want to work in IT using English to those with bilingual IT experience.

[Job Details]
Projects will be decided based on your experience and time of joining the company.
You will be involved in operational projects using Japanese and English.
Mainly user support-related operational projects, and many projects involve touching and supporting actual devices.

[Project Examples]
- Bilingual help desk work at a major foreign pharmaceutical company in Tokyo
- Mainly support for client PCs, mobile phones and peripheral devices
- User support will be mainly in Japanese, and you will communicate with overseas engineers in English

◇◆…The appeal of working at this company…◆◇
Support for growth with a comprehensive backup system. We provide comprehensive support for your career advancement as an engineer, including video learning from 4,600 contents on the iPhones loaned to all employees, and support for obtaining various qualifications.
Company Info No smoking indoors
Working Hours 9:00-18:00 (8 hours working time)
*Shift work may be required depending on the project
Job
Requirements		 [Required]
・Experience as a help desk or infrastructure engineer
・Business-level Japanese and English (phone support, email, documents)
・Want to use English to work in IT
・Willing to learn about IT technology
・No hesitation in communicating on the phone, etc.

[Preferred]
・Experience working in English as a support worker for a foreign company (1 year or more)
・Experience working in IT help desk or user support (1 year or more)
・Experience with simple troubleshooting for client PCs (Windows 10)
・Experience resolving problems while communicating with overseas teams in English
Japanese Level Business Level(JLPT Level 2 or N2)
Salary JPY - Japanese Yen JPY 3500K - JPY 6000K   
Holidays Two days off per week (Saturday and Sunday), New Year's holidays, paid vacation, special occasions, nursing care leave, childcare and maternity leave *Maximum of 6 years, self-care leave
*Over 124 days of holiday per year
Job Contract
Period		 full-time employee
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Infrastructure Engineer (Bilingual Engineer) / Achieve a fulfilling work-life balance! An IT company that aims to be one of the best places to work!

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