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★『外資系でキャリアを積みたい』『ホスピタリティを活かして仕事がしたい』という想いをお持ちの方歓迎★
オンライン面接実施中です。カスタマーサポート経験がある方／カスタマーサポートという仕事に興味がある方、まずはお気軽にご応募下さい！

【業務内容】
大手外資系フードデリバリーサービスの、日本のお客様に対するカスタマーサポート業務をお任せします。お持ちの英語力によっては外国 ...

Mintel is a global market intelligence company, headquartered in London, UK. We work with the world’s most renowned consumer packaged goods companies and their suppliers.

As we keep expanding and growing, we are currently looking for an Account Manager to join our team!

【Role & Responsibilities】
Maintain and develop existing account relationships
・Renew and upgrade subscription services
・Maintain product knowledge across all Mintel product lines and services
・Become a product expert on Mintel’s services and deliver search/data-pu ...

Set targets and work plans for yourself and your team to ensure that we continue to deliver happiness to our B2B and B2C customers in Japan
Manage the day to day business together with your team by creating a synergetic work structure for every day challenges - including processes, external communication or IT infrastructure
Translate the company strategy into day to day operations for Business 2 Consumer customer service
Close collaboration with other functions, both globally (e.g. Ecommerce, customer experience) and in Japan (e.g., Sales, Finance) t ...

[Job description]
We are looking for Japanese/English interpreters/translators to expand the SNS service/matching site operated by the company overseas.

[Job details]
In creating the English version of the SNS service matching site operated by the company
We will handle the following tasks.
■ English translation/writing of manuscripts
■ Response to inquiries from overseas customers in English
■ Share/consult inquiries from customers in English within the company in Japanese

[Message from recruitment staff]
Since this time it will be a ...

The company's commercial support group is responsible not only for inquiries from consumers but also for stores (direct management, franchise, all outlets). This time, you will be mainly in charge of the following tasks as a member of the team.

[Main business contents]
・Telephone support, visitor support, online support (email, chat, etc.)
・Response to complaints and inquiries from business partners and consumers
・Inquiry/report creation regarding defective products
・Aggregation of sales data
・Create reports related to other stores, etc ...

We will respond to inquiries from customers by phone or email. Although there are a wide variety of inquiries, the main items are related to products and delivery. Problems that cannot be resolved on the spot will be resolved in cooperation with the manager and the departments in charge (Japan, overseas offices).

[Specific work content]
・Customer support by phone, email or chat (mainly in the native language, but English is also available)
・Provide information to customers promptly and efficiently
・Enter information into the system at any ti ...

POSITION PURPOSE

To assist with the support of critical ICT operational functions within the Aesop Japan offices and across all Aesop signature stores and counter stores within Japan.

To keep software up to date and to ensure Aesop global software standards are maintained. To take a proactive role in the development of existing systems and new retail developments at both Head Office and Aesop Retail stores as guided by the global ICT function.
To materially contribute to administrative efficiencies and the implementation of new processes as requi ...

同社では、これまでDTPでのマニュアル制作を通じて蓄積してきた大量のデータをHTML化するためCMSからの多媒体化を進めています。
本ポジションでは、顧客製品データ（BOM+PIM）の情報発信システムの構築と管理をご担当いただきます。
営業部門にて営業担当者同行のもと顧客情報の収集そして案件の企画運営をお願いします。

【具体的には】
・顧客情報収集（同行営業）
・課題発見
・システムコンサルティ ...

大手建材メーカー向けの自社システム開発およびその運用をメインにご担当いただきます。

【具体的には】
・顧客相談対応
・課題発見
・システムコンサルティング
・企画（アイデアの領域も要件定義の領域も含みます）
・提案（社内＋顧客）
・プロジェクト管理（PM としての?程含めた業務進行管理、顧客対応など）
・予算化（原価管理）
・システム開発

システム開発だけではなく、プロジェクトを ...

Short Description:
Bilingual SAP S/4 HANA PP / FI CO Consultant

Roles and Responsibilities:
Mapping of business processes in SAP, Fit/Gap of functional requirements in SAP ECC or S/4 HANA.
Configuration of business processes, creation of solution approach for custom components.
Creation of functional specification for custom components.
Coordinate with development team for creation of technical specification, development and testing of custom components.

Skills /Competencies:
Essential:
Experience in end-to-end implementation of SAP ECC or ...

◆外資系IT企業でグローバルに働きたい方
◆英語力とIT知識を活かしてスキルアップしたい方
◆コールセンターや情報システム部門等で、顧客管理ツール(CRMツール)に触れた経験がある方　歓迎！

外資系IT企業のテクニカルサポートセンターで使用されているCRMツールが上手く機能するよう、その企業に常駐し、CRMツールのオペレーションサポートを行っていただきます。

【詳しい業務内容】
・テクニカルサ ...

Quality Systems Management is responsible for the development, deployment and maintenance of controlled documentation and supporting systems.
Demonstrates knowledge of quality systems.
Demonstrates a thorough understanding of the relevant regulations, standards and operating procedures.
Demonstrates an understanding of quality concepts such as: documentation systems, change control and electronic records.
Works well cross-functionally and has the ability to interpret the requirements as well as educate and influence others on those requirements. ...

You will be tasked to achieve / exceed the national sales and profit targets for CORDIS.
The role will be responsible for developing long term positive customer relationships, which build loyalty
and confidence in CORDIS, promoting CORDIS Cardinal Health to be a preferred supplier.

• Achieve / exceed CORDIS sales targets for a designated territory, contributing to Cardinal Health total
sales within the region.
• Increase unit growth, profitability and market share within existing and potential customers, through
contribution to and active par ...

HCL Technologies is a Global IT company with presence across 43 countries, with over 100,000 employees worldwide & $8.1 billion revenue.


Currently we're hiring Bilingual VLSI engineer/ coordinator to join our project in manufacturing domain, in Osaka central area, to provide technical deliverables and facilitate client and internal communications.

Do you want to leverage your technical knowledge/experience and become a key member in Japan to drive /engage the business?


This is a great opportunity to join HCL family to advance your career in ...

POSITION PURPOSE

The Customer Service Manager role reports to Country Manager and Regional Online Retail Manager requires strong leadership with problem-solving and non-compromise mindsets to the Aesop service offers.

To ensure the service we provided is up to standard, this role has to partner closely with the Online Manager, Training Manager, Retail Manager and Marketing Manager for replicating a similar service offer and eventually integrate it into one team. The role is key to maintain the day to day Customer Service /Live Chat operation wit ...