Hospitality Business Specialists
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Background
This is a job in a major accommodation facility/serviced apartment business in Tokyo!
We are a reputable accommodation provider specializing in flexible housing solutions. We provide high-quality services primarily to English-speaking expatriates and Japanese-speaking corporate clients.
Your role will be to provide friendly advice to our guests on suitable locations and apartments within Tokyo that suit their customized requirements. The majori ...
・Aiming to maximize and optimize sales opportunities, renegotiate contract terms with suppliers (telephone/email/visit) in order to secure inventory, offer and best rate
・In order to review the sales conditions, analyze the report from the internal system, clarify and prepare for areas where there is room for improvement.
・Analysis work related to inventory such as adding allots, closing adjustments, and stopping sales.
・Provision of management screen system training for hotels. We will teach you how to optimize inventory ...
You will be responsible for accounting operations such as revenue audits, payments, and accounts receivable in the Sheraton Grande Tokyo Bay Hotel Accounting Department. ...
We will be responsible for instructing and managing the maintenance functions of hotel facilities and managing improvement operations.
・Promote and plan large-scale projects and repair work for buildings, equipment, etc. in collaboration with GM, owners, and external contractors.
・Promotion of energy conservation
・CAPEX budget management
・Inspection and maintenance to meet various standards and safety standards such as disaster prevention
...
You will be responsible for customer service at a large restaurant within the hotel.
1) Providing services that exceed customer expectations while demonstrating teamwork
2) Bashing/cleanup work
3) Equipment/ingredient inventory management, etc.
4) Management of part-time workers and part-time staff ...
You will be in charge of supervisory duties at the front bell service, where you will meet many guests within the hotel.
In addition to regular front desk duties, in-charge duties (staff attendance management, training, time zone supervisor duties, etc.)
1) Providing services that exceed customer expectations while demonstrating teamwork
2) Check-in/check-out operations
3) Bell service (luggage storage, delivery service, concierge service) ...
■You will be responsible for the planning and operation of each facility, mainly during the snow season.
General operational work at each facility (administration/work)
Interpretation and translation services for foreign visitors and foreign staff
Bridging the gap between foreign staff and Japanese staff (bridge human resources)
■Specifically
Foreign staff recruitment - employment
Operational management of staff in charge
Sales, information dissemination, and promotional activities domestically and internationally
Various translation se ...
Overall customer service
・Front desk duties (Check-in at the bar counter!)
・Concierge services (tourist information, access information, etc.)
・Café and bar business
・Kitchen and washing area
There is no vertical division of business in a general hotel, and it is not divided into the accommodation department and the food and beverage department
Casual and friendly customer service is one of Moxy's charms.
Since you will be working on multitasking, it is also recommended for those who want to further increase their experience and skills! ...
General affairs
1) Reception duties (answering telephone calls, mail, and courier services)
2) Management of in-house equipment (office supplies, coffee server)
3) Management of attendance management system
4) Management of entry and exit documents
5) Arrangement of service apartments and employee accommodation
6) Support for other HR-related general affairs ...
・Department - Operations
・Reporting to - Operations Management
・JPY 220K to 260K monthly
Purpose of the role:
The Executive Centre is an innovative, multinational, flexible workspace provider, catering to businesses and
individual members from the broadest spectrum, each with unique requirements.
As an Engagement Associate interacting with that member base, your role is to provide a level of customer service and face-to-face engagement unsurpassed in the hospitality industry. In every ...
•The Beverage Manager ensures the efficient operations of all bar lounges, bars, restaurants, special events and all Guest areas, where beverage service activities take place.
•You are required to be hands on during peak service periods by ensuring that beverage operations, sanitation, environmental & maintenance procedures are in line with the company’s policies and procedures, as well as to assist in the organization of duties, not directly related to the Beverage Department. It is your duty to monitor all system reports r ...
•The Waiter ensures efficient food and beverage (F&B) operations and maintains high productivity, quality, and guest-service standards in accordance with Viking’s STAR Service Standards.
•It is your responsibility to create a friendly, guest-orientated service culture to ensure Guest satisfaction.
YOUR RESPONSIBILITIES
•Manage, control and organize the assigned service station, while supervising 2 to 4 Assistant Waiters and/or Café attendants; manage, control & organize room service orders and dispatch, when instruct ...
•The Bartender supports the Beverage Manager to ensure the efficient operations of all bar lounges, bars, restaurants, special events and all Guest areas, where beverage service activities take place.
•It is your responsibility to create a friendly, guest-oriented service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.
YOUR RESPONSIBILITIES
•Assist in the set-up and execution of F&B related ship functions and special events.
•Tally all s ...
•Part of our Hotel Administration team on our Ocean vessels, the Explorers Staff provide guests with a friendly, personalized front-desk service to ensure guest satisfaction and promotes, sells and dispatches shore excursions offered at various ports of call.
•The Explorers Staff reports to Senior Receptionist, Guest Services Manager, Shore Excursions Manager and Associate General Manager.
WHAT YOU WILL DO ON BOARD
•Ensure that guest concerns received at the Explorers Desk are settled according to Viking’s STAR Service Stan ...
•Part of our Food & Beverage team on our Ocean vessels, the Restaurant Manager ensures efficient food and beverage (F&B) operations and maintains high production, productivity, quality, and guest-service standards in accordance with Viking’s STAR Service Standards.
•The Restaurant Manager reports to Hotel General Manager.
YOUR RESPONSIBILITIES
•Lead and support a multi-cultural team.
•Ensures efficient food and beverage (F&B) operations and maintains high production, productivity, quality, and guest-service standards in ...
Part of our Galley team on our Ocean vessels, the Executive Chef ensures the efficient operations of all food production areas, by consistently analyzing the food production quality & cost, keeping within budget and monitoring time management.
The Executive Chef reports to Hotel General Manager.
YOUR RESPONSIBILITIES
•Work within set food-cost budgets and follow the portion control chart accordingly and adjust food requisitions to avoid any possible overproduction.
•Share the overall responsibility of all food orders & ...
