[Job Overview]
The mission of this position is to provide solutions that solve customer problems and increase sales of our products by working with the sales and technical staff in the Japanese branch and the Taiwan headquarters with a sales-oriented mindset.
• Instruct the internal sales team on the features of our products and provide information that can be used when dealing with customers
• Field technical support, including accompanying the sales team to customers and agencies
• Provide direct problem-solving support to key customers ...
■Products handled
General ASUS products
For details, please visit our website (https://www.asus.com/jp/).
■Job content
-Provide written and verbal technical support and solutions to other departments within the company and affiliated call centers located overseas.
-Provide mainly written technical advice and solutions to external clients.
-Respond, track, provide feedback and report on technical support cases for the products you are responsible for.
-Implement after-sales service solutions for new product launches (repair training, applicat ...
【Responsibilities】
● Provide regular scheduled and ad hoc support to systemsGo clients
● Follow instructions given by the Team Lead to complete regular onsite support tasks
● Troubleshoot internal IT infrastructure and network-related problems
● Alert systemsGo management of potential critical situations. Monitor critical client problems until they are resolved
● Follow instructions given by the Team Lead or Project Manager to assist on projects for engineering tasks
● Set up, install, configure and test computer and network systems ...
Great opportunity for a Japanese and English speaking Technical Support Engineer with a passion for providing outstanding customer service and who has the desire to learn and develop technical skills.
As a Field Service Engineer, you will work as part of a team supporting financial industry customers in and around the Tokyo area.
This role is not a regular desk-bound job. It offers an interesting balance of work internally within the office and the opportunity to move around between customer sites. You will be regularly required to visit custome ...
[Job Description]
In this role, you will work with the marketing department to enhance marketing activities through customer journey tracking including Google Tag Manager, Meta Pixel, and Pardot. In addition, you will work to improve the back-end of the website and its integration with the Salesforce CRM system to improve customer acquisition flows. By working with various business units, you will lead the management, maintenance, and optimization of the Salesforce CRM system, contributing to promoting marketing and sales activities in the global divisi ...
Currently, Human Resocia employs over 800 foreign engineers.
We are a very global company with employees from over 50 countries.
You will perform CAD, BIM, and CIM operations related to architecture and civil engineering at our clients (general contractors, design offices, and construction consultants).
[Project example]
・Creation of drawings such as 2D plans, elevations, cross-sections, etc.
・Model creation using 3D modeling, etc.
・Creating drawings from models, creating summary tables, rendering, etc.
・Structural analysis using anal ...
Attractive points
★Hybrid work
★English skills can be utilized (interaction with overseas branches)
★Large-scale global projects
[Job description]
⚫︎Support the design/construction/deployment of support and help desk operations for file sharing systems to be built in data centers in Southeast Asia.
1. Support for grasping the current situation/definition of requirements
- Creating and updating current situation survey materials
- Coordinating and implementing interview surveys with stakeholders
2. Design support
- Creating operation ...
◆Duties Include
・Responding to customer inquiries
・Coordinating with various teams to answer customer questions and solve customer problems
・Supervising part-time operators
・Other related tasks（Translation, etc.）
◆Example Day at Work
9~10 Morning routine: Get coffee, say hi to everyone, briefly review internal messages from the day before, and begin working on customer support tickets.
10~12 Catch up: Handle outstanding Spanish tickets that came in overnight, and continue with ongoing translation tasks.
12~13 Lunch Break
13~14 ...
Now computacenter is hiring an IT support engineer who will support our pharmaceutical client in Saitama(埼玉).
Tasks:
Incident management, level 1 and 2, for hardware, OS and software, according to procedures, or best effort.
Service Request management.
Asset management.
Follow-up on incidents and requests.
Hardware configuration of workstation or system (bar code reader, label printer, network equipment, etc.).
Installation and configuration of OS and software.
Delivery, installation and integration of the equipment and the network on-sit ...
We are currently looking for a contract employee to work at an IT help desk position at a foreign-affiliated customer's site.
Business content
Responding to inquiries from users
Troubleshooting around the desktop (PC, phone, printer, etc.)
IT support for meetings
Testing of newly introduced systems and software
Cooperation with global IT
Create ticket
Power outage support
Regular visits to factories in Kanagawa Prefecture (1-2 times a month) ...
Human Resocia is THE GLOBAL COMPANY.
Over 800 foreign engineers from more than 50 countries works at Human Resocia.
Our engineers will be seconded to the client to take charge of the projects.
Projects include data analysis, algorithm implementation, machine learning (decision tree,
Logistic regression, random forest, naive Bayes classifier, k-nearest neighbor method,
Creation of predictive models using k-means clustering, neural networks, etc., statistical analysis, etc.
You will be asked to perform analysis and hypothesis construction using ...
Human Resocia is THE GLOBAL COMPANY.
Over 800 foreign engineers from more than 50 countries works at Human Resocia.
Our engineers will be seconded to the client to take charge of the projects.
The project will include machine learning, image recognition / object detection using deep learning, development of learning models / algorithms such as natural language processing, and development of systems using data analysis results.
Every engineers will be assigned to the project that suits your experiences.
[Job Description]
You will carry special photography equipment and visit areas designated by client companies (you will use a rental car for transportation, and may drive long distances depending on the area you are responsible for).
You will collect images of major business areas, shopping areas, and various locations for the purpose of taking panoramic images in public places and outdoors.
You will also handle and inspect loaned items such as photography equipment and rental cars, and submit daily reports (breakdown of work hours, expense claims ...
・Planning, execution, and improvement of plans to achieve sales targets on direct sales sites
・Scouting/coordinating with warehouse operating companies and payment processing companies, and implementing plans for optimizing payment systems.
line, improvement (inventory data linkage, UX/UI/internal/external operations, etc.)
・Scouting/coordination with logistics companies, and plan execution and improvement for optimizing logistics systems (inventory management,
internal and external operations, etc.)
・In collaboration w ...
★ Resident (On-site) Desktop/IT Infra Technical Support for corporate end-user systems (hardware & software)
★ Rapidly expanding environment, international corporate culture, with many opportunities for career growth!
★ Service Delivery Lead opportunity.
★ Location: Ome-shi, Tokyo
Our client is rapidly expanding throughout Asia Pac.
In taking on this challenge as a resident IT Support Engineer, based in the client's West Tokyo office, you will become a critical member of a very exciting phase of the company's g ...
HCL Tech is a global ICT services company. We are currently hiring multiple operations support agents and technical consultants to join our existing operations team!
As the person in charge of client projects in Japan, you will be working mainly with the domestic team to provide user support and handle inquiries.
If you are looking to build a career in the ICT services industry or are looking to step up, why not join our team and show your skills? We look forward to your application! The environment will mainly be Japanese-speaking. Business-level ...
Officially released in April 2019, the company's contract review platform is growing at an astounding rate, with the number of companies that have installed it surpassing 3,500 (as of December 2023), and more and more companies are interested in using it.
In addition, the AI contract management system has received a lot of positive feedback since its official release in January 2021, and the number of companies that have installed the system has exceeded 1000 (as of November 2023).
【Your Role】
The "Review Platform" team uses machine learning, na ...
