【Job Summary】
・Addressing incidents, problems, and service requests as part of application maintenance
・Follow service level agreement (SLA)
・Manage and deliver scheduled application tasks
・Troubleshooting application issues
・Collaborate with cross-functional teams to resolve issues
・Quick response to site users
・Provide daily updates and detailed information on incidents, problems, and tasks ...
1. Consistent lifecycle experience in planning, proposal, requirements definition, design, implementation, operation and maintenance of CRM solutions. Microsoft Dynamics 365 or AX experience is a plus (experience with other packages is also acceptable).
2.Should have working experience in Field Service and Customer Service
3.Experience as a core business systems engineer in a SI project
4.Experience as architect in system development projects in SI projects
5.Experience in designing and building system architectures and frameworks
6.Experience ...
Requirements Gathering and Delivery :
• Work with Business and IS to fully estimate scope and consult them accordingly with all stakeholders.
• Align client business requirements keeping SF best practices.
• Translate and simplify requirements for each manager/team to drive them.
• Create and maintain SPEC documents .
• Coach managers and/or team members to identify and explain requirements keeping inline with SF best practices.
• Sign off requirements from business before they go to dev team.
• Drive effective communication and ...
As part of AIA department, responsible for maintaining, enhancing & supporting for various applications under life sciences domain.
Purpose of Job: Looking for Backend Developer/ Engineer who has good hands-on experience in Python and SQL and good knowledge on database (AWS preferred).
Around 6 to 8 years of experience as a Data Scientist (must)
Good experience in Python (must)
Experience with SQL (must)
Experience in developing the REST API using AWS Services (want)
Experience in Optimizing the performance of API and Queries
Experience with G ...
• Provide primary advanced technical support and leaderships for IT system and end users.
• Manage Daily activities of team and remote IT service desk resources, including but not limited to priority setting, task assignments, coordination, and reportingof the staff.
• Manage activities of Internal/external resources within the Service desk or Mobility.
• Support of new hire orientation activity.
• Work with business units to identify, prioritize, and resolve issues impacting business users and processes.
• ...
Network operation or maintenance experience (regardless of position)
- Experience in network carrier-related work (operation and monitoring)
- Experience in dealing with problems
- Ability to understand system design documents and operation design documents
- Communication
with customers - Experience
in building and investigating equipment such as LAN ...
<Required conditions>
・High Japanese language ability (near native level)
・Over 2 years of experience in cloud system technical support
・Technical support leader experience (management of several people or more)
・Azure knowledge and experience
-Azure Application Services and Azure Developer Services
-Azure Security Services
-Azure VM
·bilingual
Core Qualifications:
-Technical proficiency and experiences described in the technical qualification part ...
This position should engage with CAC as the strategic focus account as BD and generate the new pipeline by leading CAC joint GTM team
Job responsibility:
Reporting to the client partner of Life Sciences Japan. Managing multiple accounts primarily for CAC collaboration deal pursuit and also gaining new logos for the solution sales with a consultative approach. ...
Demonstrate exceptional requirement gathering techniques with minimal direction from engagement management
– Design, conduct and facilitate requirements sessions
– Organize and sequence requirements into a user requirements document
– Write well-formed, validated requirements and manage changes
– Use appropriate tools to record, track and manage requirements
2.Analysis and business case
- Review and analyze relevant documentation to ensure the understanding of an organizations function and capabilities
- Lead relevant research to increas ...
- Experience working in a multi-vendor environment.
- Customer coordination and Team coordination in a hybrid environment.
- Ability to understand the bigger picture and look for business opportunities to enable business expansion (With proven record).
- Able to plan and track different phases of the program.
- Knowledge in Airline Domain is good to have.
- Dependency analysis.
- RISK, ISSUE, and action item tracking. Reporting to program management.
- Experience in managing customers, internal stakeholders and project team while delivering on cus ...
Experience in developing web systems, frontend areas, and backend systems.
- Backend: Development experience in Java, Python, various databases, Cloud services, etc.
・Frontend: Development experience in React or Angular, Vue, etc ...
Purpose of Job: Translator & Interpreter
Job Responsibiltiy: Translate Japanese to English and English to Japanese documents. Interpretation of Japanese to English and English to Japanese in IT / Insurance domain project.
Must have skills and requirements :
- 4-6 years of experience in IT Translation and Interpretation from Japanese to English and From English to Japanese.
- Insurance business experience and knowledge, especially in Property & Casualty Insurance, is preferred but not must.
-Good knowledge in MS Office.
-Japanese level: native level ...
- Planning, designing, building, and migrating to the customer's IT infrastructure environment.
- Utilize advanced technology and knowledge of the cloud (AWS, Microsoft Azure, GCP) to provide support as a member who is familiar with the architecture of the entire cloud infrastructure ...
1. PM / Consulting experience
2. Implementation of Mainframe Migration
3. Application implementation projects for Japanese clients
4. Strong presentation, document creation, and communication skills are essential, especially for negotiations with client stakeholders.
5. Stakeholder Management
6.Client Handling
7. Vendor management
8. IT Project Management ...
Purpose of Job:
• Lead the Change and Communications workstream for a BOTT (Build, Operate, Transform,
Transfer) engagement with a global Life Sciences
Roles and Responsibilities:
• Act as a face of Cognizant to the client's change management function in Tokyo, Japan.
• Building relationships with client leaders and stakeholders.
• Lead the day-to-day organizational change management functions for a large IT transformation
effort.
o Stakeholder Engagement and Communication
o Change Strategy Development
o Change Readi ...
■ Skill Requirements
Operational manager of PC device operation and IT in general. (Leadership Experience)
- Understanding and experience of end-to-end services in various application processes and
PC steady operation management processes.
- Personnel management and lead of delivery members.
- Maintenance of operational quality (SLA/KPI management) and regular improvement activities.
- Vendor management
- Cost/Income and Expenditure Management
Experience in any of the following skills and qualifications are a plus.
・iPhone/Smartphone
・M36 ...
Conducting business workshops, taking insights from business users
Ensuring that the requirements are documented correctly and in the required detail.
Synthesis of requirements and converting them into documents
Driving agreed processes /frameworks with the team
Planning to Resolve challenging and critical issues/risks.
Handling Client interfacing and coordinating the support status within the team.
Status reporting to local and global stake holders for client
Customer Communication ...
1. Develop operational reports Build automated reports and dashboards with the help of Power BI and other reporting tools.
2. Understand business requirements to set functional specifications for reporting applications.
3. Be experienced in tools and systems on MS SQL Server BI Stack, including SSRS and TSQL, Power Query, MDX, PowerBI, and DAX Be able to quickly shape data into reporting and analytics solutions Create functional reporting.
4. Have knowledge of database fundamentals such as multidimensional database design, relational database design, ...
Involve in different testing phases like Manual Testing, Functional Testing, System Testing (ST), Integration Testing
(SIT)
Understand detailed requirements, design test cases, prepare test data and execute the test cases with the
objective of ensuring least defects within the client and project specifications.
Raise and Track defects in Defect Management System.
Lead Test Team
Roles and expectations
Communication with Japanese client stakeholders and co-ordination, discussion with team members at offshore
Involve in different tes ...