The office is in Penang, Malaysia, a popular resort area!
Customer support work for a major SNS service that everyone knows well
[Customer Success Specialist]
You will mainly be handling inquiries from customers who use SNS platforms, such as posting and advertising on a certain major SNS.
Support is provided by phone, email, and chat! (Mainly chat)
Since most users live in Japan, support is provided in Japanese.
--★After joining the company?
We provide about one month of OJT training to learn the overview of the service, basic opera ...