• Successfully manage multiple projects independently at the same time, working with teams and global resources that may have differing priorities and working/cultural practices
• Communicate clear priorities, goals & objectives
• Understand the cost drivers for business (revenue, profitability, margins)
• Prepare accurate and timely estimates for projects
• Provide support to Sales in meeting the demands of the region and formulate delivery solutions accordingly
• Provide Managed Services support to Clie ...
• Review existing data flow and analytics systems
• Monitor processes of data collection, storage, analysis, and presentation
• Design, develop and execute new data analysis policies
• Create different visualizations models to identify risk and opportunities in accordance with business context
• Work with technical teams to build/improve data analytics and business intelligence techniques
• Compare progress and ensure meeting objectives ...
• Designing automation processes as per the operational needs of an organization
• Scripting and coding in any RPA tool to resolve automation issues
• Reviewing the code and the design and providing expertise in the development, and integration of systems
• Configuring new automation with efficient and easily understandable automation tools
Documenting the automation procedures ...
• Act as the escalation point for IT related incidents and requests
• Maintain positive client relationships with key stakeholders, analyze user experience and gain constructive feedback
• Coordinate and support application projects including new implementation and upgrade with international teams in Hong Kong and France
M365, Azure Cloud, AD, Windows Server, MS Intune, WS1 ...