A Manager for Amaris is, in one word, an entrepreneur. Your mission would be to create, develop, make profitable and sustainable what is going to be your own Business Unit (having full operational and strategic control over it). In order to make it grow, you’ll operate on a daily basis on five main axes:
Business and Strategy
1. Animating, coordinating, developing its own BU and ensuring its growth
2. Realizing a client/offers mapping of the technologies and competencies on the market with the help ...
The role of CRM/CRC Application Support Specialist involves providing daily technical and functional support to users in Japan for CRM & CRC systems, participating in enhancements analysis, testing, and implementation, and implementing applications with HQ to enhance customer engagement experience. The key responsibilities include daily local support (incident support), system release support, coordination between Global and local, application implementation, and creation of a knowledge base.
We are looking for an experienced L2 SD Team Leader who is fluent in both English and Japanese to join our team. The successful candidate will be responsible for leading a team of L2 support engineers to provide technical support to our customers.
Responsibilities:
1.Manage a team of L2 support engineers to ensure that technical issues are resolved in a timely and efficient manner.
2.Monitor team performance and provide coaching and feedback to team members.
3.Ensure that team members are following established processes and procedures.
4.Collabo ...
We are looking for an experienced SEO Project Manager to establish and lead a dedicated SEO team, creating a robust SEO practice within our organization. The ideal candidate will be instrumental in hiring and guiding junior staff for practical involvement in SEO projects.
Key Responsibilities:
Oversee the implementation of a new SEO tool across the organization.
Conduct thorough data analysis to leverage insights from the SEO tool to drive strategy.
Appoint and manage a coordinator for the SEO tool, ensuring optimal use of platfo ...
We are seeking a dynamic Omni Project Manager to join our Japan IT team. The successful candidate will manage multiple projects within the Omni area, collaborating closely with the Digital team, brand business teams, the internal IT team, and vendors to ensure the seamless execution of projects. This role requires managing projects in parallel and coordinating with IT teams located in Japan, Greater China, Singapore, and the US.
Key Responsibilities:
Lead the planning, execution, and closing of multiple projects.
Collaborate with various teams and ...
1. Apply technical acumen to support and implement minor changes in the retail application.
2. Leverage knowledge of data flow, particularly within the retail sector, to optimize business operations and decision-making.
3. Act as a Business Analyst for 30% of the role, translating business needs into technical requirements and solutions.
4. Offer consistent, high-quality support to resolve technical issues swiftly and effectively.
5. Collaborate closely with stakeholders to identify areas of improvement and implement technology solut ...
Oversee and coordinate a broad range of IT infrastructure components, including servers, networking, storage, and cloud services.
Administer and optimize a variety of infrastructure technologies, with a strong emphasis on Windows Server environments, virtualization platforms like Hyper-V, application delivery controllers like Citrix, configuration management tools such as SCCM, directory services including Active Directory, and cloud solutions like AWS.
Conduct regular assessments of the entire IT infrastructure's performance and stability, utilizing a ...
Provide Level 2 technical support, serving as a primary point of contact for resolving complex issues escalated from first-level support or directly from users.
Manage and troubleshoot server-related tasks across various Windows Server technologies, including Hyper-V, Citrix, SCCM, Active Directory, and AWS.
Monitor the IT server infrastructure's performance and stability, using global tools to proactively address and mitigate issues.
Communicate effectively with management, ensuring that all technical issues and resolutions are reported in a timely a ...
Respond to customers’ enquiries relating to information, product functionality and fault calls resolving as many queries as possible on the first interaction.
· Front line owner for the tickets coming from the users (doing the follow-up of the tickets during their lifecycle) SPOC and responsible of the escalation to other groups.
· Analyze the information about the user’s issue, collect as much information as possible (computer system name, screen name or report name, error or warning message displayed on the screen, any logs fil ...
Project Coordination:
- Efficiently oversee IT projects, particularly focusing on upgrades to network equipment in multiple store locations.
- Coordinate project schedules, resources, and stakeholders to ensure successful project completion.
Technical Oversight:
- Utilize your technical knowledge to supervise the implementation and integration of network upgrades within store locations.
- Demonstrate a solid understanding of fundamental network principles to facilitate effective communication with te ...