"We want to change the business process of the industry and change the working environment of those who work in that industry!"
"We want to deliver products that are useful to users to the world"
SaaS companies with such thoughts are increasing in various industries.
This is a customer success position that will change the world together with many SaaS companies and realize "connections are always joy" through IT solutions!
Currently, many members in their 20s, aged 24 to 28, are active♪
"I want to use my sales experience to advance my c ...
Job description:
- Support customer success for client companies' SaaS products
- Response to user inquiries via phone, chat, and email
- Understand users' true needs, make optimal proposals, and contribute to the success of companies that introduce SaaS
- Provide Japanese support to Japanese users who use foreign payment services, and create internal materials in English
- Sincerely respond to approximately 10 inquiries per day and increase engagement
Rewarding aspects of the job:
- Acquire operational knowledge of advanced SaaS and improve pro ...