We use cookies to deliver our services. By visiting our website, you agree to the use of cookies as described in our
Privacy Policy
Daijob.com is Japan's definitive job site for multilingual professionals.
Job Search
Updated 2025-05-01
Activated 2025-05-01
Activated 2025-05-01
NEW: Customer Service & Operations - LOGISTICS
NEW
| This posting is managed by: | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
|---|---|
| Company Name | Company is not publicly visible |
| Job Type |
 |
| Industry | Transport/Storage/Logistics |
| Location |
Asia
Japan
Tokyo
|
| Job Description |
Looking for a customer service experienced candidate to join the team in Tokyo. Reporting to a team leader of Operation team, you will be responsible for Import customer service and operations. Description * Coordinating and managing all aspects of import operations from creation/receipt of the orders through to the delivery to final destination. * Maintaining a high level of customer satisfaction * To control, monitor and carry out the shipping orders at optimal efficiency * Develop effective relationships with customers, service providers and other offices and agents * Collaborate with team members to achieve service targets * Contribute to a positive and inclusive work environment Profile A successful Customer Service professional in our Ops Team should have: * A solid background in the Transport & Distribution industry * Solid customer service and interpersonal skills * Strong organizational and multitasking abilities * A keen eye for detail and problem-solving skills * Proficiency in using computer systems for data entry and record-keeping * Excellent communication skills, both written and verbal Job Offer * A bonus scheme on top of base salary * Opportunity to work in a professional and growth-oriented environment * Generous remote work policy * A permanent role in a globally recognized organization * A company that strongly values the contribution of each employee We look forward to your application! To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Davide Capretta at +81 3 6832 8675. |
| Company Info | A global and well-established logistics provider offering a wide range of services in logistics. With a significant presence in the industry and a diverse team, they focus on providing top-notch services to their clients globally. |
| Job Requirements |
・ Good customer service skills, freight forwarding experience ideal ・ English/Japanese bilingual ・ Team-player ・ Strong communication skills to liaise with customers and team members effectively |
| English Level | Business Conversation Level (TOEIC 735-860) |
| Japanese Level | Native Level |
| Salary | JPY - Japanese Yen JPY 4000K - JPY 5000K |
Additional listings by this company
- NEW: Customer Support Onboarding - FINTECH / JPY - Japanese Yen JPY 5000K - JPY 6500K
- Client Advisor for Global Luxury Brand / JPY - Japanese Yen JPY 4000K - JPY 5000K
- 【産業用ロボット業界/英語×グローバル環境/受発注未経験可/-... / JPY - Japanese Yen JPY 5000K - JPY 8000K
- NEW Client Support - Financial Services Company / JPY - Japanese Yen JPY 4500K - JPY 6500K
- FULL-REMOTE, Safety Specialist up to 6.8M JPY! / JPY - Japanese Yen JPY 5000K - JPY 7000K
- NEW HIRING: Logistics Customer Service / JPY - Japanese Yen JPY 5000K - JPY 7000K
- Customer Service Position at European fashion brand! / JPY - Japanese Yen JPY 4000K - JPY 5500K
- 【外資スキンケア/健康食品企業】カスタマーサポート職 / JPY - Japanese Yen JPY 4000K - JPY 5500K
- Airfreight Coordinator for Global LOGISTICS Company / JPY - Japanese Yen JPY 5000K - JPY 6000K
- Customer Support Onboarding - FINTECH COMPANY / JPY - Japanese Yen JPY 5000K - JPY 7500K
You will now be redirected to an external site.
Please confirm each site’s terms of agreement (privacy policy) in regards to the management of personal information.
Recruiter
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
