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Updated 2025-04-30
Activated 2025-04-30

SALES SUPPORT Position at Global LOGISTICS Company!

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This posting is managed by: Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Company Name Company is not publicly visible
Job Type
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Customer Service - Customer Support
Industry Transport/Storage/Logistics
Location Asia Japan Tokyo

Job Description The Sales Support role is a key position that ensures smooth operation within the Transport & Distribution industry by providing exceptional customer service support. The role involves managing processes, resolving problems, and creating an environment that fosters growth and customer satisfaction.


Description

* Support sales staff with things such as preparation of sales materials (service details, performance data, etc.)
* Respond to inquiries from customers (via telephone and e-mail, including asking for details when preparing quotations and providing guidance after signature of contracts).
* Gather information on existing and prospective customers.
* Conduct regular meetings with the team to discuss performance and address any issues.
* Monitor and report on sales support performance.
* Implement necessary changes and improvements in sales support processes.


Profile

A successful Sales Support Candidate should have:

* Customer service experience, ideally but not limited to forwarding companies.
* Ideal if experience in overseas sales administration at trading company
* Microsoft Office skills (Excel, Word, PPT)
* Fluent level of English and Japanese
* Excellent problem-solving abilities and a customer-focused approach.


Job Offer

* Opportunities for professional growth and career advancement within the company.
* A supportive and inclusive work environment.
* Good work-life balance.

Join our team and contribute to our ongoing success while developing your skills in a thriving industry. Apply now to embark on a rewarding career journey with us.


To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Davide Capretta at +81 3 6832 8675.
Company Info Our client is a well-established global organization within the global logistics industry. They boast a vast network that stretches across the globe and are recognized as a market leader in providing innovative and customized logistics solutions.
Job
Requirements		 A successful Sales Support Candidate should have:
・ Customer service experience, ideally but not limited to forwarding companies.
・ Ideal if experience in overseas sales administration at trading company
・ Microsoft Office skills (Excel, Word, PPT)
・ Fluent level of English and Japanese
・ Excellent problem-solving abilities and a customer-focused approach.
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Fluent(JLPT Level 1 or N1)
Salary JPY - Japanese Yen JPY 4500K - JPY 6000K   
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