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Company Name

DEGICA Co., Ltd.

Job Type
DEGICA Co., Ltd.
Finance/Bank/Securities/Investment - Financial Administrative (Bank/Securities/Trading/Credit Loan)
Finance/Bank/Securities/Investment - Credit (Administration / Audit)
Finance/Bank/Securities/Investment - Clearance/Custody
Industry Finance - Other
Location Asia Japan Tokyo

Job Description DEGICA is Japan's first global payment company, which operates the payment service KOMOJU. With Japan and Korea at the core of our current business, we are expanding our services to Europe, Latin America and other countries around the world in order to further expand KOMOJU's global reach. As our business expands, it is urgent to strengthen our customer support system. This time, we would like to welcome new team members and further strengthen our affiliated store screening department.

Main duties
You will be mainly responsible for screening work at our company, which provides payment and other services.

[Assigned duties]
- Handling application applications and application screening
- Handling inquiries about services
- Collaboration with partner companies, etc.

◎ Inquiries will be made by retailers and end users.
◎ We will respond by utilizing multiple internal systems.
◎ There are many foreign members on the development team, so you can utilize your language skills.
Company Info About DEGICA
KOMOJU is an all-in-one payment service provided by DEGICA, which is also used by the world's largest gaming platform "Steam" and the EC platform "Shopify". By providing an intuitive, simple and unified API, simply installing KOMOJU makes it possible to use multiple payment methods such as credit cards, convenience store payments, various electronic money, bank transfers, and Pay-easy. DEGICA will continue to work closely with various financial institutions, payment networks, banks, and various wallets to enable the selection of many countries, regions, currencies, and various local payment methods, making it possible to process many payment transactions reliably and quickly. Currently, Japan and Korea are our main markets, but in the future, we will accelerate our expansion to Europe and other countries around the world.
Working Hours Flextime, 8-hour shift
Core time: 10:00-15:00
*Remote work is possible, and depending on the department and position, full remote work is also possible. During the trial period, you will mainly work in the office. After that, you will work from home and in the office at the same time, or fully remotely.
■You can freely decide your working hours as long as they are within the core time (10:00-15:00 Japan time). If you are working outside of Japan, we can accommodate more flexible work arrangements, but we would prefer that your working hours overlap with Japanese business hours.
Job
Requirements
Required qualifications:
Basic business-level PC skills (Word/Excel/PowerPoint)

Experience and skills you will like:
・Experience in managing an EC site and inventory management
・Customer service and support experience
・Experience dealing with customers by phone or email
・English skills
・Good at doing steady work
English Level Daily Conversation Level (TOEIC 475-730)
Japanese Level Fluent(JLPT Level 1 or N1)
Salary JPY - Japanese Yen JPY 4000K - JPY 7000K   
Other Salary
Description
Employee benefits

■Salary increase based on annual performance evaluation
■Profit sharing (paid twice a year)
■Hybrid system that allows both remote and office work
■Full social insurance (member of Kanto IT Software Health Insurance Association)
■Health check-up
■Sports club benefits (IT Health Insurance)
■Recreation facility (IT Health Insurance)
■Language training (subsidized lesson fees of 10,000 to 20,000 yen/month)
■Self-study support (up to 100,000 yen/year)
Holidays 128 days per year, with a breakdown of: 2 days off per week, Saturday, Sunday, and public holidays
10 days after 6 months of employment, maximum of 20 days

[Other holidays] Golden Week, summer, winter, year-end and New Year holidays, sick leave, child care leave, etc.
Job Contract
Period
full-time employee
Nearest Station 3 minutes walk from JR Kichijoji Station
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