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Activated 2025-03-26
Accounts Receivable Management Specialist
| Company Name |
DEGICA Co., Ltd. |
|---|---|
| Job Type |
 Finance/Bank/Securities/Investment - Clearance/Custody Finance/Bank/Securities/Investment - Research (Business/Market/Trust) |
| Industry | Finance - Other |
| Location |
Asia
Japan
Tokyo
|
| Job Description |
You will be responsible for Accounts Receivable Management and related public relations at DEGICA Inc. You will be responsible for maintaining healthy cash flow primarily through the following tasks: • Follow up on unpaid receivables from individual customers, affiliated stores (merchants), and partner companies • Implement risk management • Chargeback management and fraudulent transaction response specific to the payment business • Improve the receivables collection process and resolve irregular cases Main duties: Billing and payment management • Follow up on late payments and unpaid accounts (dunning and reminders) • Strengthen customer payment trend analysis and risk management Receivables collection work • Responses when late payments and fraudulent transactions occur (phone, email, on-site investigation, etc.) • Cooperation with related internal departments, lawyers, consumer centers, and debt collection companies • Negotiations with government agencies Chargeback and dispute management • Handling chargebacks for credit cards, etc. • Handling cases of fraudulent transactions and payment refusals, and supporting affiliated stores Process improvement and system optimization • Optimize business processes in cooperation with finance, accounting, and customer service departments Complaint handling • Handling and centralized management of complaints using telephone and email, etc. • Handling and resolving irregular cases Responses to anti-social forces • Formulation of an internal scheme and initial response • Collaboration with related organizations such as the police and anti-violence centers |
| Company Info |
About DEGICA KOMOJU is an all-in-one payment service provided by DEGICA, which is also used by the world's largest gaming platform "Steam" and the EC platform "Shopify". By providing an intuitive, simple and unified API, simply installing KOMOJU makes it possible to use multiple payment methods such as credit cards, convenience store payments, various electronic money, bank transfers, and Pay-easy. DEGICA will continue to work closely with various financial institutions, payment networks, banks, and various wallets to enable the selection of various countries, regions, currencies, and local payment methods, and to ensure that many payment transactions can be processed reliably and quickly. |
| Working Hours |
Flextime, 8-hour shift Core time: 10:00-15:00 *Remote work is possible, and depending on the department and position, full remote work is also possible. During the trial period, you will mainly work in the office. After that, you will work from home and in the office at the same time, or fully remotely. ■You can freely decide your working hours as long as they are within the core time (10:00-15:00 Japan time). If you are working outside of Japan, we can accommodate more flexible work arrangements, but we would prefer that your working hours overlap with Japanese business hours. |
| Job Requirements |
Required skills and experience • Practical experience in accounts receivable management-related work (1 year or more) • Basic knowledge of finance and payment-related matters • Document creation, data management and analysis skills using Word, Excel and Google Sheets • Japanese (native level), English (basic level for university graduates) Welcome skills and experience • Practical experience in chargeback and fraudulent transaction management • Experience working in the fintech and payment industry • Experience in debt collection work • Experience working in a call center (customer service center, etc.) Desired personality • Good at deadline management • Able to negotiate tenaciously • Able to understand the overall picture of the work while paying attention to details • Able to communicate smoothly with stakeholders (both inside and outside the company) • Able to respond flexibly to the ever-changing fintech industry |
| English Level | Daily Conversation Level (TOEIC 475-730) |
| Japanese Level | Native Level |
| Salary | JPY - Japanese Yen JPY 4000K - JPY 7000K |
| Other Salary Description |
Expected annual salary: 4-7 million yen + bonus Employee benefits ■ Salary increase based on annual performance evaluation ■ Profit sharing (paid twice a year) ■ Hybrid system that allows both remote and office work ■ Full social insurance (member of Kanto IT Software Health Insurance Association) ■ Health check-up ■ Sports club benefits (IT Health Insurance) ■ Health resort (IT Health Insurance) ■ Language training (subsidized lesson fees of 10,000-20,000 yen/month) ■ Self-study support (up to 100,000 yen/year) |
| Holidays |
128 days per year, with a breakdown of: 2 days off per week, Saturday, Sunday, and public holidays 10 days after 6 months of employment, maximum of 20 days [Other holidays] Golden Week, summer, winter, year-end and New Year holidays, sick leave, child care leave, etc. |
| Job Contract Period |
full-time employee |
| Nearest Station | 3 minutes walk from JR Kichijoji Station |
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