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Updated 2025-03-25
Activated 2025-03-25

End User Support at Leading IT Company

This posting is managed by: Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Company Name Company is not publicly visible
Job Type
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Customer Service - Customer Support
Industry IT - Other
Location Asia Japan Tokyo

Job Description We're seeking a dedicated End User Support specialist to offer excellent customer service and resolve technical issues. The ideal candidate is comfortable working in a customer service department and possesses a strong customer service background.


Description

* Provide excellent customer service to end users.
* Resolve technical issues related to the company's products and services.
* Collaborate with the customer service team to enhance service delivery.
* Document and report customer feedback to the relevant teams.
* Contribute to team effort by achieving related results as needed.


Profile

A successful End User Support should have:

* A strong background in a customer service environment.
* Excellent problem-solving skills.
* High business Japanese (both written and spoken)
* High business English (both written and spoken)
* Able to start working soon


Job Offer

* Opportunity to work in a large organization in the heart of Tokyo
* Work culture that values teamwork and innovation.
* The chance to be part of a dynamic and growing industry.

We invite talented and dedicated individuals seeking to make a difference in the industry to apply.


To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Davide Capretta at +81 3 6832 8675.
Company Info Our client is a large organization in the IT outsourcing industry. They are recognized for their customer-centric focus and robust technological solutions.
Job
Requirements
A successful End User Support should have:
・ A strong background in a customer service environment.
・ Excellent problem-solving skills.
・ High business Japanese (both written and spoken)
・ High business English (both written and spoken)
English Level Fluent (TOEIC 865-)
Japanese Level Fluent(JLPT Level 1 or N1)
Salary JPY - Japanese Yen JPY 3500K - JPY 4000K   
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Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社

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