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This posting is managed by: | Career International FOS Sdn Bhd |
---|---|
Company Name | Company is not publicly visible |
Job Type |
IT (Other) - Other
IT (Other) - Customer Support Engineer Sales/AE - IT Sales |
Industry | Other |
Location |
Asia
Malaysia
Kuala Lumpur
|
Job Description |
▪ As a technical supporter, you will contact customers via phone, chat, and email after making an appointment. ▪ You support customers by integrating their website, their store, or their account and aid in solving technical challenges. ▪ Identify content and performance potential and advise the customer on the technical integration and improvement of processes. ▪ A step-by-step guide to implementing the Conversions API. Instructions for Direct Integration and Integration as a Platform - CAPI Gateway, CAPI Partners, CAPI for Google Tag Manager ▪ With diligence, you track the customers' successes through constant monitoring. |
Company Info | BPO Industry |
Working Hours |
Rotational 9 AM - 9PM ( 9 hours work 1 hour break) 5 days work 2 days leave |
Job Requirements |
▪ Completed an education in the technical field (B Degree) ▪ Minimum 1 year of experience in Web Development and worked as a technical customer consultant (m/f/d) in an agency, at the help desk, or as an employee in IT support. ▪ You have a minimum of 1 years’ experience in customer support. ▪ Previous experience with social media advertising, digital marketing, and various tools such as Pixel, MS Office, and electronic mail systems, as well as API/SDK integration, is welcome. |
English Level | Business Conversation Level (TOEIC 735-860) |
Japanese Level | Native Level |
Salary |
MYR - Malaysian Ringgit MYR 98K - MYR 118K
(Monthly Salary Range: MYR - Malaysian Ringgit MYR 8167 - MYR 9833 *Divided into12month ) |
Other Salary Description |
Commuting/ Transportation Allowance Insurance Work visa is provided 2 weeks accommodation and ticket fares are covered |
Holidays |
Annual Leave and 2 days off in a week |
Job Contract Period |
Hiring Fulltime positions |
Nearest Station | Public transportations such as train, taxi and bus are nearby |