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This posting is managed by: Career International FOS Sdn Bhd
Company Name Company is not publicly visible
Job Type IT (Other) - Other
IT (Other) - Customer Support Engineer
Sales/AE - IT Sales
Industry Other
Location Asia Malaysia Kuala Lumpur

Job Description ▪ As a technical supporter, you will contact customers via phone, chat, and email after making an
appointment.
▪ You support customers by integrating their website, their store, or their account and aid in
solving technical challenges.
▪ Identify content and performance potential and advise the customer on the technical integration
and improvement of processes.
▪ A step-by-step guide to implementing the Conversions API. Instructions for Direct Integration
and Integration as a Platform - CAPI Gateway, CAPI Partners, CAPI for Google Tag Manager
▪ With diligence, you track the customers' successes through constant monitoring.
Company Info BPO Industry
Working Hours Rotational 9 AM - 9PM ( 9 hours work 1 hour break)
5 days work 2 days leave
Job
Requirements
▪ Completed an education in the technical field (B Degree)
▪ Minimum 1 year of experience in Web Development and worked as a technical customer
consultant (m/f/d) in an agency, at the help desk, or as an employee in IT support.
▪ You have a minimum of 1 years’ experience in customer support.
▪ Previous experience with social media advertising, digital marketing, and various tools such as
Pixel, MS Office, and electronic mail systems, as well as API/SDK integration, is welcome.
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Native Level
Salary MYR - Malaysian Ringgit MYR 98K - MYR 118K   
(Monthly Salary Range: MYR - Malaysian Ringgit MYR 8167 - MYR 9833 *Divided into12month )
Other Salary
Description
Commuting/ Transportation Allowance
Insurance
Work visa is provided
2 weeks accommodation and ticket fares are covered
Holidays Annual Leave and 2 days off in a week
Job Contract
Period
Hiring Fulltime positions
Nearest Station Public transportations such as train, taxi and bus are nearby
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