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Updated 2024-03-08
Activated 2024-03-08

Collections Manager for Major Financial Services Corporation

  • Recruiter
  • Manager Level
This posting is managed by: Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Company Name Company is not publicly visible
Job Type
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Customer Service - Call Centre Manager/SV
Industry Finance - Other
Location Asia Japan Tokyo

Job Description The Collections Manager will be responsible for leading the inhouse Team of around 40 employees in the Collections and Operations Team, as well as handle the external agencies used for collection activities, in order to meet expected levels of productivity and performance.


Description

The Collections Manager will be responsible for leading the inhouse Team of around 40 employees in the Collections and Operations Team, as well as handle the external agencies used for collection activities, in order to meet expected levels of productivity and performance.

Among the main responsibilities:

* Lead, coach and develop team members to create a highly performing Team
* Execute strategies aimed at maximizing Collections effectiveness and minimizing operational risk (personal and Team performance)
* Collaborate with Risk Management, Credit and other functions to develop improvement initiatives
* Ensure readily available audit readiness and compliance to established norms
* Work closely with the Director of Collections for APAC


Profile

The Team is looking for candidates who are driven to develop world class, customer-first service, with the following main qualifications:

* Collections experience (MUST)
* Management: solid experience in managing large teams (MUST)
* Ability to lead, influence, and contribute at various levels of the business
* Excellent communications skills, ability to develop relationships
* Ability and passion to drive innovation and change
* Business fluency in both Japanese and English

With some degree of flexibility about the above, if you think you have the right set of skills for the job, the company would love to hear from you.


Job Offer

* International mobility opportunities
* Internal mobility program - chance to explore different departments within the company
* Access to industry-leading training and ongoing coaching


To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Davide Capretta at +81 3 6832 8675.
Company Info Our client is a global financial services corporation.
Job
Requirements		 The Team is looking for candidates who are driven to develop world class, customer-first service, with the following main qualifications:

-Collections experience (MUST)
-Management: solid experience in managing large teams (MUST)
-Ability to lead, influence, and contribute at various levels of the business
-Excellent communications skills, ability to develop relationships
-Ability and passion to drive innovation and change
-Business fluency in both Japanese and English
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Native Level
Salary JPY - Japanese Yen JPY 9000K - JPY 12000K   
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Collections Manager for Major Financial Services Corporation

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