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Updated 2024-03-07
Activated 2024-03-06

Cisco Technical Support Engineer Ibaraki Job

  • Recruiter
  • Executive Level
  • Women Welcome
  • Reduced Work-Hours
  • Five Days Workweek
  • English Language Skills
  • Foreign Affiliated Company
  • Publicly Listed Company
  • Urgent Hiring
  • Global Company
  • Experience Welcome
This posting is managed by: Fidel Consulting KK
Company Name Company is not publicly visible
Job Type
Fidel Consulting KK
IT (PC, Web, Unix) - Tech Lead/Lead Engineer
IT (PC, Web, Unix) - Web Application SE
IT (PC, Web, Unix) - Database SE
Location Asia Japan Tokyo

Job Description Associate level  

Support for network equipment deployed in customer networks (routers, network switches, firewalls, VPNs, AAA, wireless access points, etc.) 
troubleshooting 
Environment settings 
Device analysis and evaluation to check device performance 
Documentation of procedures for configuration and troubleshooting 
Customer support (written and conversational) 
Intermediate level  

In addition to associate-level duties, you will be responsible for the following:  

Complex service activities, remote support, and optimization 
Escalation resources for less experienced agents 
Expert level  

In addition to intermediate-level work, you will be responsible for the following:  

As subject matter experts in the technical field, ensure End-to-End delivery, interoperability, and design 
Company Info This company is one of the largest IT consulting companies in Europe, with more than 200,000 employees based in locations in over 40 countries.

As a global leader in consulting, technology services and digital transformation, they were established in 2013 as a Japanese corporation of the world's leading IT consulting company at the forefront of innovation, and they offer a wide range of integrated services with the highest level of technology and abundant expertise.

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Indoor smoking

Designated smoking area
Job
Requirements		 Associate level  

Network support or deployment experience (1-2 years) *No experience required as a new graduate 
Intermediate level  

3-5 years of network support or deployment experience 
 Expert level  

Network support or deployment experience (5-8 years) 
Expertise in at least two of the following technical areas: 
Security 
network switch 
routing 
wireless network 
Language Requirements: Business-level Japanese with Business English conversation.
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Business Level(JLPT Level 2 or N2)
Salary JPY - Japanese Yen JPY 4000K - JPY 10000K   
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