業務拡大につきOnsite IT Support リード/マネージャー募集!を募集します!
Job Summary
The Lead IT Supporter is responsible for coaching and assisting the on-site personnel with technical and procedural support questions, providing customer service to clients and customers, maintaining quality standards and SLAs, performing reporting and administrative functions and assisting the Manager as needed.
The Lead may be asked to participate and/or lead meetings and projects. When Management is not available, the Lead will provide lead ...
As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:
・Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
・Perform Break Fix, Desk Side Support, IMACD’s, Data Migration, Refreshes, etc.
・Perform onsite updates, Configuration changes, or Software installations.
・Provide onsite technical assistance to End Users.
・Identifies potential issues ...
Support a major PC migration project for one of the top banks in Europe. You will be using both Japanese and English working in an international team. This job is a FIXED contract for a 1-year project.
Description
* Physically set up computers and software system installation (laptop kitting)
* Communicate with both end-users and external vendors
* Perform daily service desk duties and gather feedback from users
Profile
* 2 to 5 years of IT support experience, experience in the financial services industry is a HUGE plus
* Familiarit ...
Support a major PC migration project for one of the top banks in Europe. You will be using both Japanese and English working in an international team. This job is a FIXED contract for a 1-year project.
Description
* Physically set up computers and software system installation (laptop kitting)
* Communicate with both end-users and external vendors
* Perform daily service desk duties and gather feedback from users
Profile
* 2 to 5 years of IT support experience, experience in the financial services industry is a HUGE plus
* Familiarit ...