ネットワーク＆サーバーサポートテクニシャン募集！ | 株式会社エイチシーエル・ジャパン/HCL JAPAN LTD.の求人詳細

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更新日 2024-10-03
掲載開始日 2024-10-03

ネットワーク＆サーバーサポートテクニシャン募集！

直接採用
スタッフレベル
女性が活躍
年間休日120日以上
完全週休2日制
オンライン面接
事業拡大
多国籍社員活躍中
英語を活かせる
外資系企業
急募
シニア層歓迎

企業名	株式会社エイチシーエル・ジャパン/HCL JAPAN LTD.
職種	IT関連（その他） - カスタマーサポートエンジニア IT関連（インフラ系） - ネットワークエンジニア IT関連（インフラ系） - サーバー・マシン運用・保守
業種	ITコンサルティング
勤務地	アジア日本静岡県その他
仕事内容	バイリンガルのネットワーク＆サーバーサポートテクニシャン募集致します！ We are looking for a hands and feet Network L2 support, who has experience in Data Centre. Language Proficiency (Most Important) – Proficient in Japanese (Kanji Script- Read, Write & Speak) and English (Read, Write & Speak) Responsibilities: ・Primary hands and feet support for the client location, providing Level 2 support for network and server-related issues, including troubleshooting, diagnostics, and resolution. ・Monitor network performance and server health, identifying and addressing potential issues before they impact operations. ・Assist in the configuration, installation, and maintenance of network devices, servers, and related hardware. ・Collaborate with other support teams to escalate and resolve complex technical problems. ・Perform regular system updates, patches, and backups to ensure the security and stability of network and server systems. ・Document and maintain detailed records of network configurations, server setups, and support activities. ・Participate and responsible for all in all site related network and server changes, provide after-hours support if needed. ・Assist in the development and implementation of network and on new infrastructure installations. Work with vendors and assist in BAU.
企業について（社風など）	About HCLTech: HCLTech is a global technology company, home to 227,481+ people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2024 totaled $13.3 billion. We have been recognized as a Global Top Employer by the Top Employers Institute for the second time in a row for outstanding HR policies and best practices worldwide. We have also been certified as a Top Employer in 26 countries across three regions, Asia Pacific, Europe & Africa and North America. Out of the 26 countries, HCLTech is ranked number one in 15 countries, including Japan. These accolades re-affirm our commitment to our people by helping them maximize their potential and building an inclusive and progressive workplace that help our employees find their spark. To learn how we can supercharge progress for you, visit hcltech.com/careers We bring together the best of technology and our people to supercharge progress. You can work in a multinational, global environment.
勤務時間	9:00-18:00を想定休憩60分
応募条件	Qualifications: ・Bachelor's degree in Computer Science, Information Technology, or a related field. ・Minimum of 5 years of experience in network and server support, including exposure to Data centre environments. ・Relevant certifications (e.g., CCNA, CompTIA Network+). ・Strong knowledge of network protocols, routing, switching, and firewall management. ・Proficiency in server operating systems (e.g., Windows Server, Linux) and virtualization technologies (e.g., VMware, Hyper-V). ・Experience with network monitoring tools and techniques. ・Excellent problem-solving skills and the ability to work under pressure. Preferred Skills: ・Experience with cloud services and hybrid cloud environments. ・Familiarity with ITIL framework and best practices for IT service management. Other Skillsets: ・Hands-on experience working in a data center environment working with physical servers/network equipment’s ・Troubleshooting skills in server and network equipment ・Ability to be on your feet all day, weekend work as well for on-call support (as & when required). Ability to lift heavy equipment’s within datacenter ・Demonstrate ownership and responsibility to assignments ・Strong ticketing system experience ・Enough expertise to identify and recommend changes/improvements to the process and infrastructure design ・Strong technical aptitude and ability to research and solve complex issues independently ・Show adaptability and flexibility in work to suit business requirements ・Understanding to Incident and Problem management to provide 2nd / 3rd level support in response to Major Incidents ・Excellent communication skills (Japanese and English language) ・Excellent customer engagement and customer service skills. Strong desire to help, share, and assist others ・Excellent analytical skills, Work Ethic and Problem-solving skills
英語能力	ビジネス会話 (TOEIC 735-860)
日本語能力	流暢（日本語能力試験1級又はN1)
年収	日本・円 550万円〜 750万円
給与に関する説明	社会保険完備教育研修
休日	完全週休2日制（土・日・祝祭日）有給休暇慶弔休暇育児休暇傷病休暇
契約期間	正社員雇用
最寄り駅	静岡県御前崎市