Kasagi Labo is a haven for anime fans of all backgrounds, providing a platform for anime studios and creators to collaborate and celebrate their shared passion. At Kasagi, we empower one another by democratizing the process of funding, creating, and enjoying the anime art form we all treasure.
Kasagi breathes life into beloved anime characters, allowing them to share their daily routines and interact with us in their free time. This connection fosters a deep bond between fans and their favourite characters, while Kasagi acts as ...
ビジネス拡大につきカスタマーサポートスペシャリストを募集いたします。エントリーレベルの方も大歓迎です！
【職務内容】
To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA | Able to work independently and efficiently to meet SLA | Able to comprehend the request of the customer and meet the quality standard
General requirement:
(1.) Attendance/Login Hours/Unscheduled Leave/SLA targets as per defined by the process
As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:
・Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
・Perform Break Fix, Desk Side Support, IMACD’s, Data Migration, Refreshes, etc.
・Perform onsite updates, Configuration changes, or Software installations.
・Provide onsite technical assistance to End Users.
・Identifies potential issues ...
