• Continuously interacting with Customers over voice, Emails and Remote screen sharing to resolve issues with in the SLA.
• Documenting the solutions provided to the Customers in the ticketing tool.
• Troubleshooting p1/p2 incidents interacting with different team for the timely resolution with in the SLA.
• Documentation of RCA in proper RCA template.
• Best practices or preventive measure implementation based on the RCA action items.
• Prepare technical specifications and gather information from various infra and application teams ...
1. Responsible for application management of production stabilization.
2. Responsible for service operations/application production support management.
1. Introduce and manage service operations based on the ITIL framework. It is the management of Incident, Problem, Event, SLA, and so on.
2. Introduce and manage monitoring tools for service stabilization.
3. Ensure Systems availability adhering to service level agreements.
4. Manage application releases (scheduled and emergency) in production environments
Bilingual proficiency (Japanese): N2/N1
English and Japanese both.
- Good Japanese fluency (written, Spoken & Interpretation skills)
- Work experience with Japanese customers
- Should have played Co-ordination / Bridge role between Japanese customer and Offshore teams
- Should have very good communication skills
- Should have strong technical exposure and experience in building Java Web application with
Databases like Oracle
- Verify and v ...
・Can be interviewed online
・Work from homework and office (50/50)
・Global environment (French, German, Taiwanese, Chinese)
[3 career plans]
1) A front engineer who specializes in "front side" skills that directly exchange data with users.
2) Server-side engineer who dynamically processes websites
3) Smart device engineer specializing in iPhone/Android and other smartphone/tablet app development
* Position depends on your aptitude and career plan.
・Development of Internet media functions specialized i ...
Active in projects that suit you
Utilizing the network of 6 group companies, we can prepare a wide range of projects from major manufacturers and vendors.
We will take care of projects that match your wishes and experience, such as design and development of Web system / C / S system, design and construction of network server.
◆ Financial system such as life insurance
◆Production management, sales management, inventory management system
◆ Advertising management system
◆ Accounting system
◆ Game development, ...
Responsible for various development projects at the customer site. We will assign optimal projects and processes based on your skills and experience.
・ Development (coding)
・ Unit test, integration test
・ Operation, maintenance, additional development
There are a wide range of projects including finance, distribution (EC), public, native application development and big data analysis. We will consider your wishes as much as possible, so please feel free to cont ...
[Work content / IT engineer]
～ Development of WEB / Smartphone App / Realization of Ideal Career ～
Your client will provide technical support.
<Working client / example>
・ Large financial system
・ A major e-commerce site company
・ Large IT service company
・ Affiliate operating company
・ Major WEB business company
・ Major SIer
・ Major contractors
・ A major game company
・ Large foreign companies
・ Large logistics company
・ A major amusement equipment company
* Many sites can work directly with the end ...
[R & D]
・ While working on a project, for a certain period of time, everyone will study cutting-edge machine learning methods and new machine learning applications.
・ Furthermore, the members selected every quarter will focus on R & D. ...
Responsible for construction and deployment of production-related core business systems
・ SAP requirement definition, outline design, test, operation, education in related production company development
・ Definition, design, test and operation of production scratch development system
・ Maintenance and operation of servers and databases ...
1. Responsible for research and development related to artificial intelligence technology.
2. A system that performs abnormality (predictive sign) detection, failure diagnosis, prediction / estimation, optimal planning, automatic control, etc. using various data (sensor values, camera images, inspection records, etc.) accumulated in factories and buildings. Research and Development ...
Software Engineer (AI Team)
■ Responsible business, service
Cross-business data utilization measures and application development utilizing machine learning
Application development for application using machine learning and application for data utilization such as data analysis
You will be responsible for a wide range of tasks such as development of solutions.
・ Development of non-algorithm part of machine learning application
・ Design and construction of overall architecture of machine learning appl ...