Customer Support ・ Jobs in Japan search results

As the Client Advisor, you will ensure that you develop a loyal client base and maximizemaximize each sales opportunity by providing professional customer support and advice on the overall product lines. You will be responsible for answering all incoming contacts from customers via phone, emails and chats.


Description

As the Client Advisor, you will ensure that you develop a loyal client base and maximizemaximize each sales opportunity by providing professional customer support and advice on the overall product lines. You will be responsible for ...

As a Client Relations Representative, you will be dealing with requests for information, queries and issues from clients, develop and maintain a thorough understanding of the company's products and services in order to meet the clients' demands.


Description

As a Client Relations Representative, you will be dealing with requests for information, queries and issues from clients, develop and maintain a thorough understanding of the company's products and services in order to meet the clients' demands. Among the main responsibilities:



・ Sup ...

【お仕事内容】
・フロントデスクでのお客様対応
・入居／退去のサポート
・各種お問い合わせへの対応
・システムへのデータ入力、帳票作成
・各種手配業務（クリーニング、郵便物、点検・清掃の調整等） ...

～誰もが自由に空を利用できる社会へ～

【お仕事内容】

・全国のヘリコプター運航拠点での運営およびマネジメント業務
・ホテルや旅行代理店などへのインバウンド集客のための企画提案、関係構築
・英語力を活かし、海外の旅行会社へ企画提案やツアーの調整業務
・ツアー当日のインバウンド顧客のアテンド
・イベント企画や顧客対応などの業務
　
※toB、toC　両方経験できるお仕事です！
※前職の ...

★英語力不問
★駅徒歩圏内の好立地（レストラン、スーパー、コンドミニアムも会社周辺にあります。）

誰もが知っているオンラインショップのカスタマーサポートのお仕事です。

【お仕事内容】
電話／Emailで日本人顧客からの問い合わせ対応

・購入について
・配送について
・ドライバーへの連絡、確認
・返金／返品について
その他

現在5月、7月採用枠の募集を行っています！
------------------------- ...

As a Customer Service Representative, you will be the voice of our brand, responsible for delivering exceptional service to our valued customers.


Description

* Promptly and effectively responding to customer inquiries and requests through various communication channels such as telephone, email, chat, and social media.
* Providing personalized solutions and assistance to meet customer needs, ensuring a positive and seamless experience.
* Managing customer complaints and concerns with empathy and professionalism, striving to find satisfactory r ...

急成長中のビューティーケアブランドにてカスタマーサポートチームのサービス品質向上や、顧客体験向上に向けた業務効率化を行っていただきます。事業拡大フェーズで企画の立案から実行まで幅広い業務に一貫して携われる非常にやりがいのあるポジションです。


職務内容

* 顧客サービス品質の改善
* 問い合わせ業務の業務効率化
* サポートチームのメンバーマネジメント
* 委託先コールセンターの ...

宿泊に関するサポートをするチームでのマネージャーポジションです。

・チーム メンバーを理解しコーチングをする
・会社目標を理解し、サービスレベルを向上させる
・会社ポリシーと手順を適切かつ効果的に実施する
・レポートを分析し、改善のための提案をする
・勤怠管理、シフト調整、採用活動
・パフォーマンス評価
...

・You will be responsible for building a customer support system in the new Korean market, managing the quality of support, and managing the members.

・This is a position where you will be proactively managing and promoting projects and schedules in the customer support department and towards your personal goals.

▼Specific duties
・Responding to inquiries on Korean e-commerce platforms (Korean)
・Allocation and management of part-time staff resources
・Duties related to hiring part-time staff
・Improving the quality of Korean customer s ...

As a Client Relations Representative, you will be dealing with requests for information, queries and issues from clients, develop and maintain a thorough understanding of the company's products and services in order to meet the clients' demands.


Description

As a Client Relations Representative, you will be dealing with requests for information, queries and issues from clients, develop and maintain a thorough understanding of the company's products and services in order to meet the clients' demands. Among the main responsibilities:



・ Sup ...

As the Trust and Safety Associate you will engage primarily in content moderation, analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system.


Description

As the Trust and Safety Associate you will engage primarily in content moderation. Amont the main responsibilities:

* Analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are repor ...

* Be a part of a prestigious luxury hotel chain renowned for its unparalleled service.
* Opportunity for career growth and development within a dynamic and international work environment.
* Competitive salary with bonuses and benefits package.


Description

Responsibilities:

* Conduct quality checks on all reservations, ensuring accuracy and completeness.
* Handle inquiries regarding lodging reservations via various channels such as email, telephone, and fax, catering to both domestic and international clientele.
* Manage corporate cont ...

[Job Description]

1. Team Management: Effectively lead the Japanese customer support team and oversee their day-to-day operations.
2. Performance Evaluation: Regularly evaluate team members' performance and provide feedback and coaching.
3. Project Management: Lead the team towards achieving project goals and KPIs.
4. Problem Resolution: Respond promptly and effectively to customer inquiries and issues and manage escalations.
5. Training: Support the onboarding and ongoing training of new team members.
6. Communication: Report team status and are ...

As a Customer Service Representative, you will be the voice of our brand, responsible for delivering exceptional service to our valued customers.


Description

* Promptly and effectively responding to customer inquiries and requests through various communication channels such as telephone, email, chat, and social media.
* Providing personalized solutions and assistance to meet customer needs, ensuring a positive and seamless experience.
* Managing customer complaints and concerns with empathy and professionalism, striving to find satisfactory r ...

◆ Average annual income ranking, No. 1 in Japan! Develop and sell machinery and equipment for companies in-house!
◆We have the R&D ability to create world-first and industry-first products, and our operating profit margin exceeds 50%!

[Business content]
This is a job where you will provide customer support to overseas subsidiaries (North and South America/Greater China/ASIA/EU) by explaining survey results and suggesting improvements tailored to the customer's usage environment.

<Specific duties>
・Report/support for products returned for r ...

As the Client Advisor, you will ensure that you develop a loyal client base and maximizemaximize each sales opportunity by providing professional customer support and advice on the overall product lines. You will be responsible for answering all incoming contacts from customers via phone, emails and chats.


Description

As the Client Advisor, you will ensure that you develop a loyal client base and maximizemaximize each sales opportunity by providing professional customer support and advice on the overall product lines. You will be responsible for ...

The Customer Support Specialist will be involved in handling escalated cases fom BPO center. The position may also be required to perform clerical work such as inputting information, reviewing responses made by the customer support center, and providing feedback reports essential for work flow improvement.


Description

The Customer Support Specialist will be involved in handling escalated cases fom BPO center. The position may also be required to perform clerical work such as inputting information, reviewing responses made by the customer support ...

★日本語での窓口になっていただくお仕事です

海外にいる日本人の緊急トラブル対応（電話・メール・チャット）
・事件、事故、ヘルスサポート
・警察や救急、消防の出動が必要な緊急事態が発生した場合の対応

日本語での窓口になっていただくお仕事です
...

世界的に有名なヘッドフォン・イヤホンを提供している企業で、エンドユーザーのテクニカルサポートを行っていただきます。お客様の声を直接聞き取り、フィードバックを元に企業の成長に直結できる非常にやりがいのあるポジションです。


職務内容

* B2Cのテクニカルサポート／お問い合わせ対応（メール90%、電話10%）
* 外注センターのエスカレーション対応
* 修理会社との連携
* CS（受発注担当）のサ ...

This position handles service requests and complaints from customers (users, nurses, distributors, etc.) over the phone and works with relevant departments to provide appropriate resolutions and responses.


Description

・ Acquire up-to-date knowledge related to our products
自社製品に関連する最新の知識を身に付ける
・ Respond to service requests, inquiries, and complaints from a variety of customers over the phone
様々な顧客からの電話によるサービス依頼、問合せ、クレームに対応する
・ Collab ...