Telemarketing/Telesales ・ Jobs in Japan search results

Overview of CSS Role:
• CSS represents the brand, the culture, and the values of the client
• Your attitude and how you behave will determine how our client is perceived by its customers
• It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times
• Customer concerns must be handled positively and professionally
• Must interact, support, be open to receiving feedback and reporting issues on behalf of our customers

Responsibilities and Accountabilities:
• Support customers ...

Job Description:
 Delivering premium customer service and representing a culture and environment that is willing to go ‘above and beyond’.
 Delivering a high level of productivity through effective time management and by identifying opportunities to maximize sales (up-sell/cross-sell).
 Effectively present, promote and sell flights, cruises, fly cruise packages, tours, car hire, rail and accommodation and all related products and services, using inbound and outbound consumer contacts.
 Consult on all aspects of the proposed travel ar ...

POSITION SUMMARY:

B2B SALES & DIGITAL MARKETING are marketing experts who are great at Solution selling and product recommendations. You will first understand the Advertisers’ goal, and identify Advertisers’ business objective to offer them products/solutions that help them achieve their goals. You have a great personality and are skilled in Outbound Sales & eloquent in English/Native Language to establish consultative relationship with Advertisers, so that they are receptive to your recommendations.

DUTIES AND RESPONSIBILITIES:
- Contac ...

Job Responsibilities:
• Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time.
• Identify issues, carry out (RCA) Root Cause Analysis, troubleshoot and translate Customer needs and requests into work required (service identification).
• Focus on resolving customer issues, not closing cases; Solve the right problem for the requestor by looking beyond the stated requested to the true needs, distinguishing between relevant & irrelevant information; adhere to business and c ...

• Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time.
• Identify issues, carry out (RCA) Root Cause Analysis, troubleshoot and translate Customer needs and requests into work required (service identification).
• Focus on resolving customer issues, not closing cases; Solve the right problem for the requestor by looking beyond the stated requested to the true needs, distinguishing between relevant & irrelevant information; adhere to business and compliance rules and pro ...

[International students/specified activities VISA switch OK] We are looking for people who want to make use of their Portuguese/Spanish skills!

Multilingual contact center operator duties
・Conversation interpretation between Japanese and foreigners
・Interpretation for native staff working at overseas call centers
・Email translation, etc.

Mainly involves interpreting and e-mail translation for inquiries to transportation facilities, stores, medical facilities, public institutions, etc. using telephones and video equipment. ...

\ No experience required ♡ Completely home-based / People interested in beauty are welcome ♪

[Staff who respond to those who applied for beauty-related monitoring surveys]
・Explain the implementation details to applicants over the phone
-Change of reservation date and time
-How to fill out the questionnaire, etc.
・Proposal for implementing the project ...

\ No experience required ♡ Completely home-based / People interested in beauty are welcome ♪
[Staff who respond to those who applied for beauty-related monitoring surveys]
・Explain the implementation details to applicants over the phone
-Change of reservation date and time
-How to fill out the questionnaire, etc.
・Proposal for implementing the project ...

[Chinese & Japanese can be used] No experience required♪

[Business content]
Responding to various telephone inquiries related to ATMs from customers (foreign nationals) using ATMs at financial institutions or convenience stores, and operating terminals.
・Respond to inquiries regarding ATM operation methods and equipment failures
・Respond to inquiries regarding service details, out-of-hours transfer fees, transfer fees to other banks, etc.
・Respond to inquiries from customers regarding loss of cards, passbooks, etc.
・Input into a dedicat ...

We operate a social shopping site with over 10 million members in 176 countries around the world!
You will be in charge of operational tasks such as examination and monitoring of exhibited products.
【in particular】
◆Operations such as screening and monitoring
◆ Escalation of inquiries from exhibitors and internal inquiries
◆ Implementation of policy planning and operation improvement measures using data analysis results ...

★バイリンガル人材向け転職サイト「Daijob.com」を活用した採用ソリューションのリード獲得担当★
日系グローバル企業と外資系企業の採用担当者に対してアプローチを行い、Daijob.comを利用した採用計画の提案に繋げるリード獲得・アポイントの獲得を行います。

◆具体的な業務フロー
・営業基幹システムのSalesforceを活用し、新規クライアントへのコールドコール
・採用ニーズの発掘と開拓、ミーティングア ...

[Business content]
・Responding to Wi-Fi rental inquiries
・Airport transfer transfer
・Respond to Japanese and English inquiries regarding EC

*Many inquiries mainly regarding stock status of smartphone cases etc.
*We receive many inquiries from English-speaking countries.
*Inquiry method: TEL, chat, email
[Recruitment background]
Strengthening the organization ...

We provide industry-leading postpaid payment services.
You will be responsible for organizing responses to user complaints (complaint categorization, cause investigation, internal investigation, response, improvement activities, etc.) and coordinating with relevant parties.

【in particular】
◆ Investigation of user complaints and instructions on how to respond
◆Summary of all internal investigations resulting from complaints, ◆Progress management, report preparation
◆Responsible point of contact for inquiries and communications from publ ...

☆★Five years have passed since the service was released, and the number of users has exceeded 5 million! ★☆

We are developing the Sukima Byte app business with the mission of "creating an infrastructure that expands life's possibilities through 'work'"!
We are currently looking for someone to be in charge of customer support!

<Specific duties>
・Monitoring and scoring of inquiry response quality
・Monitoring and feedback after scoring
・Feedback using teaching/coaching
・Coordination with operations manager after feedback
・Manag ...