Jobs in Japan search results

As the Repair Service Center Staff, you will be handling the operations of the BPO call center (B2C) that is in charge of taking customers inquiries related to the warranty of the purchased products.


Description

As the Repair Service Center Staff, you will be handling the operations of the BPO call center (B2C) that is in charge of taking customers inquiries related to the warranty of the purchased products. The main responsibilities involve:



- Communicating with the BPO manager about ways to improve the center operations including handl ...

Role Summary:
As a BI Engineer, you will collaborate closely with diverse business units, crafting BI reports/dashboards to enhance decision-making and developing data extraction/pipelines for increased business efficiency. Additionally, managing and enhancing the local data mart is a key responsibility, ultimately contributing to the acceleration of data democratization.

Job Description:
• Collaborate cross-functionally to support multiple key stakeholders, providing insights through a data-driven approach.
• Formulate business requirements f ...

* 月次・年次決算
* 当局向けレポーティングと本社向けレポーティング
* 監査準備
* 買掛金業務のサポート


職務内容

* 月次・年次決算
* 当局向けレポーティングと本社向けレポーティング
* 監査準備
* 買掛金業務のサポート


理想の人材

* 2年〜10年の経理経験（JGAAP）
* 日商簿記2級以上の資格保有者
* 銀行・証券・AM・保険・不動産・フィンテック業界出身の方歓迎
* ビジネスレベルの英語 ...

Role Summary:
We are looking to fill the role of Test Manager (Bi-lingual preferred). Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.

Leadership Responsibilities:

Leadership

- Handle a portfolio of projects and be responsible for QA delivery
- Create initial estimates of the testing effort needed for new developments and functional
enhancements.
- Participate in daily s ...

Role Summary:

We are seeking a Test Lead (Bilingual) for our team in Japan. Please review the list of responsibilities and qualifications below. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications but have sufficient experience and talent.

Responsibilities:

Leadership:

- Collaborate with the test manager in estimating the testing effort
needed for new developments and functional enhancements.
- Participate in daily stand-up meetings and defect triage calls.
- Work with differ ...

Position Overview:

This position reports to the Head of End User Services and will provide direct managerial supervision for the following work groups:

-Contact Center (CC): Manage the outsourced off-shore Service Desk Support Services which provides an initial point of contact for IT technical support, trouble ticket and service request resolution and referral services to other technologies team to facilitate incident resolution.
-Desk Side Support (DSS): Manage the outsourced on-site desk side support team who provide EUS support in both local l ...

複雑なプロジェクトを設定し、管理し、ビジネス要件を満たすソリューションを提供する役割を担います。また、プロジェクトのライフサイクル全体で適切なガバナンスを確立し、チームを指導し、プロジェクトの成果を確認します。


Description

* プロジェクトのスコープ、タイムライン、予算、品質に合意し、複雑なプロジェクトを設定し、管理し、提供する。
* ビジネス要件を満たし、ビジネスを改善する ...

The role involves supporting or conducting the sourcing projects for the company for all indirect purchasing. Including cost analysis (supply/ supplier positioning), contract management, negotiations.


Description

* Indirect Category Procurement for IT and Non-IT
* Strategic Sourcing
* Planning and conducting RFx and direct negotiation
* Vendor management
* Planning and Execution of cost efficiency actions
* Good knowledge of finance and accounting, IT, BPO and development
* Knowledge of general business operations and procedures

...

As a Call Center Operations Control Specialist, you will be responsible for analyzing and improving the quality of the call center operations by monitoring staff's KPIs, creating training materials, checking and modifying the scripts based on company's internal regulations changes, and developing an improvement plan.


Description

As a Call Center Operations Control Specialist, you will be responsible for analyzing and improving the quality of the call center operations by monitoring staff's KPIs, creating training materials, checking and modifying ...

いち早くベトナム進出した日系大手保険会社として、
強い存在感がある企業です。
大手ならではの様々な顧客企業との接点や研修機会も充実しており、
海外現地で仕事をする中で多くの経験を積みたい方に
お勧めのポジションです。

【お仕事内容】
・日系顧客へのサービス＆ケア・コンサルティング業務
・新規顧客へのアプローチ、既存顧客へのクロスセールス、担当者との関係構築
・顧客との契約更 ...

[Business content]
You will be responsible for the following tasks in Salesforce system development maintenance and new construction projects for a major financial/life insurance company.
①As part of your Salesforce work, you will be responsible for customizing and improving customer service (CRM system).
・Selecting an appropriate solution for the requirements (including determining feasibility) based on the salesforce structure
・Design, development, and testing work to realize the determined requirements
・Management of Salesforce engineerin ...