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Employer 株式会社バイオス/BiOS,Inc.

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Page 1 out of 1pages.5 jobs were found that matched your search.

Employer 株式会社バイオス/BiOS,Inc.

(SS)_ IT Support Engineer

★ ★ Staff Level

Location	Asia Japan Tokyo
Salary	Depends on experience
Japanese Level	Native Level

Job Description	• Handling technical inquiries remotely - tier 1 and tier 1.5 (escalation) • Handling technical inquiries onsite - tier 2 and tier 2.5 (escalation) • Schedule, monitor and deliver support for end-users within agreed SLA levels between BIOS and client(s). • Demonstrate the ability to identify and escalate requests for approval, when needed. • Provide VIP support for internal (BIOS) and external (Client) end-users. • Undergo regular training to improve support skills. ※Training scheduled and provided through official tools. • Conduct ...

Job Description

• Handling technical inquiries remotely - tier 1 and tier 1.5 (escalation)
• Handling technical inquiries onsite - tier 2 and tier 2.5 (escalation)
• Schedule, monitor and deliver support for end-users within agreed SLA levels between BIOS and client(s).
• Demonstrate the ability to identify and escalate requests for approval, when needed.
• Provide VIP support for internal (BIOS) and external (Client) end-users.
• Undergo regular training to improve support skills. ※Training scheduled and provided through official tools.
• Conduct ...

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Employer 株式会社バイオス/BiOS,Inc.

Datacenter Managed Service Engineer (in Osaka)

★ ★ Staff Level

Location	Asia Japan Osaka
Salary	Depends on experience
Japanese Level	Business Level(JLPT Level 2 or N2)

Job Description	Responsibilities: • Project and Request Management – process, coordinate and support tickets as per agreed service levels for both scheduled and unscheduled support request. • Communicate and interface with suppliers, multi-cultural system administrators, clients and other groups representing the designated operation site. • Install, move, add, and change server and other hardware in data center according to requests. - Hardware: e.g. troubleshooting of hardware, labeling, root cause analysis, trend analysis, break/fix, smart hands, firmw ...

Job Description

Responsibilities:
• Project and Request Management – process, coordinate and support tickets as per agreed service levels for both scheduled and unscheduled support request.
• Communicate and interface with suppliers, multi-cultural system administrators, clients and other groups representing the designated operation site.
• Install, move, add, and change server and other hardware in data center according to requests.
- Hardware: e.g. troubleshooting of hardware, labeling, root cause analysis, trend analysis, break/fix, smart hands, firmw ...

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Employer 株式会社バイオス/BiOS,Inc.

Urgent! Bilingual Data Center Engineer/On-Site Remote-hands Service

★ ★ Staff Level

Location	Asia Japan Tokyo
Salary	Depends on experience
Japanese Level	Fluent(JLPT Level 1 or N1)

Job Description	BiOS is looking for data center engineers to join international support team servicing a global provider in Tokyo. Remote hand technician: • Providing basic technical support to remote clients or data center customers • Performing physical tasks such as rack, cabling, and equipment installation • Responding to and resolving service requests in a timely manner • Coordinating with other technicians, engineers, or support team • Keeping accurate records of work performed • Following established procedures to ensure safety and security i ...

Job Description

BiOS is looking for data center engineers to join international support team servicing a global provider in Tokyo.

Remote hand technician:
• Providing basic technical support to remote clients or data center customers
• Performing physical tasks such as rack, cabling, and equipment installation
• Responding to and resolving service requests in a timely manner
• Coordinating with other technicians, engineers, or support team
• Keeping accurate records of work performed
• Following established procedures to ensure safety and security i ...

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Employer 株式会社バイオス/BiOS,Inc.

Datacenter Managed Service Engineer (BiOS: DCS Engineer)

★ ★ Staff Level

Location	Asia Japan Osaka
Salary	Depends on experience
Japanese Level	Native Level

Job Description	BiOS is looking for experienced data center engineers to join international support team servicing a global provider in Tokyo/Osaka. Fast Moving environment where you will be expected to undertake key aspects of maintenance and deployment work on Servers, network appliance, cabling and datacenter projects. Responsibilities: • Project and Request Management – process, coordinate and support tickets as per agreed service levels for both scheduled and unscheduled support request. • Communicate and interface with suppliers, multi-cultural system adm ...

Job Description

BiOS is looking for experienced data center engineers to join international support team servicing a global provider in Tokyo/Osaka. Fast Moving environment where you will be expected to undertake key aspects of maintenance and deployment work on Servers, network appliance, cabling and datacenter projects.
Responsibilities:
• Project and Request Management – process, coordinate and support tickets as per agreed service levels for both scheduled and unscheduled support request.
• Communicate and interface with suppliers, multi-cultural system adm ...

Like View Full Listing

Employer 株式会社バイオス/BiOS,Inc.

Urgent! Bilingual Junior Data Center Engineer (Osaka)

★ ★ Staff Level

Location	Asia Japan Osaka
Salary	Depends on experience
Japanese Level	Business Level(JLPT Level 2 or N2)

Job Description	BiOS is looking for experienced data center engineers to join international support team servicing a global provider in Tokyo/Osaka. Fast Moving environment where you will be expected to undertake key aspects of maintenance and deployment work on Servers, network appliance, cabling and datacenter projects. Responsibilities: • Request Management – process tickets as per agreed service levels of the client. • Install, move, add, and change server and other hardware in data center according to request from the client. • IT Rack bolting down, w ...

Job Description

BiOS is looking for experienced data center engineers to join international support team servicing a global provider in Tokyo/Osaka. Fast Moving environment where you will be expected to undertake key aspects of maintenance and deployment work on Servers, network appliance, cabling and datacenter projects.

Responsibilities:
• Request Management – process tickets as per agreed service levels of the client.
• Install, move, add, and change server and other hardware in data center according to request from the client.
• IT Rack bolting down, w ...

Like View Full Listing