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| This posting is managed by: | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
|---|---|
| Company Name | Company is not publicly visible |
| Job Type |
 |
| Industry | IT - Other |
| Location |
Asia
Japan
Tokyo
|
| Job Description |
This position is for a diligent Junior PM role in the Technology & Telecoms industry, based in Tokyo. The role involves working collaboratively with various departments to facilitate the successful execution of projects. Description -Define business requirements and understand clients' needs -Ensure smoothly/timely client onboarding -Manage client inquiries by respecting our SLO -Troubleshoot/coordinate with Development Team or QA Team for incidents -Perform other necessary client support activities -Learn/keep up-to-date with Tech platform/products' specifications to be able to guide clients accordingly -Standardize client support processes to enhance operational efficiency -Create/improve client support documentation -Be the liaison between clients and Tech platform/product teams -Cross-functional collaboration/stakeholder management of various teams - Product Management, Project Management, Development, and Operation teams -Contribute to Team KPIs, report on project progress Profile -Bachelor's degree (BS) in Computer Science, Engineering or related field -2+ years of Product or Project Management experience in the Tech industry -Experience working with or ability to learn detailed specification of Tech platforms/products -Experience managing various client support activities, including but not limited to onboarding, inquiry handling, system configuration, troubleshooting -Product and customer-oriented mindset Job Offer Hybrid Working style Commuter Social Insurance 応募は、以下の応募ボタンからお願いします。詳細につきましては、Maika Endoにお問い合わせください+81357337160。 |
| Company Info | Our client is a globally recognized, large organization operating in the Technology & Telecoms industry. With a robust presence in Tokyo, this company has a diversified portfolio and is committed to innovation and excellence. |
| English Level | Business Conversation Level (TOEIC 735-860) |
| Japanese Level | Business Level(JLPT Level 2 or N2) |
| Salary | Depends on experience |
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Recruiter
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
