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Activated 2025-04-16
Bilingual Tech Support for In-house Data Tool
| This posting is managed by: | Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社 |
|---|---|
| Company Name | Company is not publicly visible |
| Job Type |
 |
| Industry | IT - Other |
| Location |
Asia
Japan
Tokyo
|
| Job Description |
You'll support internal users of a company-wide web analytics platform. The role includes user inquiries, documentation, and product training within a data-focused team. 職務内容 * Respond to internal user inquiries and coordinate with product/engineering teams * Deliver product demonstrations to internal users * Create and maintain manuals, FAQs, and knowledge base articles * Ensure product performance aligns with user needs * Deepen expertise in the product and related internal processes 理想の人材 * Experience creating user manuals or training materials * Background in IT product support (Tier 1) or training * Hands-on experience with Google Analytics or Adobe Analytics * Business-level English (TOEIC 800+) and ability to read/write Japanese 条件・待遇 * Use both Japanese and English in a global team * Opportunity to work in a data-centric tech environment * Exposure to internal products used across multiple business units * Hybrid work flexibility may be available To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Naoko Toda at +81 3 6832 8648. |
| Company Info | This major tech-driven company provides a wide range of online services across industries. Known for its large-scale systems and data-oriented culture, it offers an environment where innovation and cross-functional collaboration thrive. You'll be supporting an internal analytics platform that is actively used across many departments to drive key business decisions. |
| English Level | Business Conversation Level (TOEIC 735-860) |
| Japanese Level | Business Level(JLPT Level 2 or N2) |
| Salary | Depends on experience |
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Recruiter
Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
